Food & Beverage Server - HEI Hotels & Resorts : Job Details

Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Essential Duties and Responsibilities. Check station before, during and after shift for proper set-up and cleanliness. Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness. Record the details of the order from the guests, repeating the order to the guest to check for accuracy. Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Replenish beverages as necessary and check with guests for o...Beverage, Server, Food, Restaurant, Hotel