Floor Manager - Plum Market Ann Arbor Plymouth Rd. - Plum Market : Job Details

Join the Plum Market Team - Where Passion Meets Opportunity! Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers. At Plum Market, our Team Members are at the heart of everything we do. We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members. Our Retail Grocery Stores reflect the diverse communities we serve. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we'd love for you to apply and discover how you can be part of our team! Why Work at Plum Market?Flexible Scheduling - Full-time and part-time positions available with a variety of retail shifts to support work-life balance. Grow Your Passion - Learn about great food while advancing your skills and knowledge. Comprehensive Training - We invest in our Team Members with exceptional training programs. Competitive Holiday Pay - Earn time and a half for working on five federally recognized holidays: New Year's Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.Career Growth Opportunities - As a growing company, we provide promotional pathways, so you can grow with us! Comprehensive Benefits Package - Medical, dental, and vision coverage for you and your family. 401(k) with Company Match - Available after just six months. Team Member Discounts - Enjoy 20% off grocery purchases and 50% off Team Member meals. Plum Market is more than just a workplace - it's a desirable and rewarding environment where your contributions matter. Employment is contingent upon a successful background check. Ready to be part of something special? Apply today!Description: Store Support is a key leadership role responsible for ensuring smooth daily operations, maintaining consistent execution across departments, and delivering exceptional retail Customer Service. This position is accountable for effectively opening and/or closing the store and acting as a liaison between store-level teams and Store Leadership. The Store Support ensures adherence to Plum Market policies, monitors operational compliance, and supports a culture of high performance, safety, and hospitality. Who you are: You are a confident leader who sets the tone for professionalism and retail Customer Service throughout the store. You are organized, detail-oriented, and capable of managing multiple priorities simultaneously. You value structure, consistency, and accountability while also encouraging teamwork and positive energy. You are comfortable stepping into different roles and working closely with all departments. You are a clear communicator who builds trust with Team Members, Store Leadership, and the Director Group. You are proactive, dependable, and take pride in supporting operational excellence. You value inclusion and foster a respectful, welcoming environment for all. What you will bring: Experience supervising or supporting multiple departments in a fast-paced retail or hospitality setting. Strong knowledge of store operations, including inventory, merchandising, compliance, and Customer Service standards. Ability to coach and support Team Members with positive, consistent feedback. Strong verbal and written communication skills. Proficiency in Microsoft Office Suite (Excel, Outlook, Word). Flexibility to work a variety of shifts including nights, weekends, and holidays. Physical ability to stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted. What you will do: Support store-level execution by opening and/or closing the store, ensuring all departments are ready for business or properly secured. Provide exceptional Guest Service and assist with escalated service concerns as needed. Monitor and enforce adherence to Plum Market policies, procedures, and quality standards across all departments. Collaborate with department leaders to ensure adequate stocking, proper merchandising, and readiness for peak hours. Act as the central communication point between Store Leadership, department teams, and the Director Group. Assist with special projects, compliance audits, and performance initiatives. Foster a team-first environment where accountability, professionalism, and hospitality thrive.