Floor Manager - Relais & Châteaux USA/Canada : Job Details

Management

Qualified candidates will possess a minimum of3 years of experience in a similar chef-driven, fine-dining, Michelin-starred establishment. They must also have strong leadership and communication skills.

Your Role:

• Act as floor manager during dinner service, ensuring smooth and elevated guest experiences

• Supervise and support all front-of-house team members

• Schedule and staff based on business volume and service needs

• Execute daily opening and closing procedures with consistency

• Manage daily financial reporting and nightly recaps for ownership

• Maintain and implement Providence's high service standards

• Conduct ongoing staff training, mentorship, and performance assessments

• Oversee operational duties: menu updates, POS adjustments, reservation management, and floor plan setup

• Coordinate with leadership on private dining and special event inquiries

• Order and manage FOH supplies and inventory

• Collaborate closely with the kitchen team to ensure fluid service and guest satisfaction