Floor Care Technician - Black Oak Casino : Job Details

SUMMARY: Responsible for providing both soft and hard-surface floor care in the public space areas and Guest rooms of the Hotel in a sanitary and attractive manner. Performs a variety of general cleaning tasks to maintain Guest rooms, offices, hallways and other assigned areas.Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)* Receives and reviews assignments, priority requests, keys and supplies from Hotel Manager/Supervisor.* Retrieves and stocks caddie/cart to ensure all necessary supplies are available.* Performs cleaning, maintenance and repair duties associated with hard and soft surface floors with appropriate equipment.* Arranges and maintains furniture in public space areas to prevent damage to floors.* Walks all assigned spaces at beginning and end of shift to evaluate and maintain Hotel cleanliness standards.* Turns in keys, properly stores and secures unused supplies at end of shift.* Maintains an accurate inventory of items in the supply room.* Maintains a positive attitude and acts in a consistently professional manner towards Guests and Team Members.* Provides Guests with information about Hotel and Resort amenities and services as needed.* Responds to, and immediately resolves, housekeeping requests and complaints by Guests.* Impresses Guests with quality service in an efficient, professional and friendly manner.* Promptly reports any incidents of Guest dissatisfaction or unusual matters of significance to Manager/Supervisor so that corrective measures may be taken.* Promptly delivers all articles left in public space areas to Hotel Housekeeping Management for entry into Lost and Found.* Promptly reports to Facilities, and Hotel Manager/Supervisor for all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.* Writes shift reports including any incident of theft, accident or injury as assigned.* Ensures all communication containing Tuolumne Band of Me-Wuk Indians; TEDA, Inc; Black Oak Casino Resort; and Guest information is consistent with privacy policies and practices.* Performs other duties and special projects as assigned.QualificationsMandatory Requirements:* Must possess a high school diploma, G.E.D., or equivalent.* Must be at least 18 years old.* Must have one (1) year of previous floor care and cleaning equipment usage experience.* Must complete Blood Borne Pathogen training.* Must be able to provide friendly guest service.* Must be able understand and comply with proper cleaning techniques and procedures.* Must possess working knowledge of all floor care equipment and be able to perform minor repairs such as changing belts, pads, bags etc.* Must give strong attention to detail and possess excellent organizational and time management skills.* Must be able to work in a fast-paced environment (sometimes under pressure) while remaining professional, flexible, and efficient.* Must possess effective listening and communication skills.* Must be able to communicate proficiently in English.* May be required to possess and maintain a valid California driver license and Black Oak Casino driver's permit.* Must be able to pass a mandatory drug test and background check.* Must provide evidence of employment eligibility in the U.S.Physical Demands:* Must be able to lift 50 pounds and occasionally more with assistance.* Must be physically able to perform all job requirements.* Exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.Work Environment:* The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.* Potential exposure to infectious diseases.