Floating Assistant Store Manager (Self Storage) - SecureSpace Management : Job Details

Overview

Join SecureSpace Management LLC as a Self-Storage Floating Assistant Store Manager and embark on an exciting career where you can make a meaningful impact in people\'s lives every single day. As part of our dynamic and diverse team, you will play a pivotal role in shaping our company\'s future as we expand from 75 to 150 stores within the next few years. Get ready for competitive wages, a healthy work/life balance, and abundant career development opportunities. This role will float between locations in our San Jose, CA market.

What makes an Assistant Store Manager at a SecureSpace Management LLC Self-Storage facility different from other Storage opportunities?

• We truly promote from within. We are opening 30+ stores in 2025, which provides a great opportunity for career growth. Currently over 40% of our District Store Coordinators started as Store Managers with SecureSpace.
• 62% of move-ins are completed online with the help of our US-based customer success team. They arrive at your store already booked and paid!
• Our stores are fully owned and operated, no managed properties to deal with.
• All of our Auctions are done online, no in-person auctions.
• Co-develop your shift schedules with your team, your input is valued and respected.

Are you an energetic, friendly, and ambitious self-starter yearning for career growth? Look no further because we want you to join our team TODAY.

To sweeten the deal, we\'re offering a $1,500 retention bonus, paid in two installments within your first year of employment. Performance and attendance requirements apply; ask a Recruiter for details!

Responsibilities

• Exceeding sales goals by effectively promoting unit rentals, unit warranties, moving supplies, and garnering positive reviews.
• Guiding and assisting new customers throughout the rental process, ensuring smooth and seamless transactions.
• Personally reaching out to potential reservations to confirm their moving dates and secure their storage unit.
• Proactively managing past due tenants and efficiently handling paperwork associated with the lien/auction process.
• Delivering exceptional customer service to our existing customers, going above and beyond to meet their needs.
• Conducting daily property walks to maintain security, cleanliness, and upkeep, including tasks like checking locks, cleaning units, restocking supplies, and performing light maintenance duties.
• Communicating results, updates, and recommendations clearly and effectively to the District Manager and Leadership Team.

Skills and Experience

• Need to be able to move about the entire 1-acre property (both indoors and outdoors) for customer tours of the facility, to receive, move and restock inventory in boxes up to 50 pounds (on occasion), to position self for inspection and general maintenance tasks, to recognize potential maintenance, safety, and fire issues, and to operate roll-up doors to storage units.
• Willing to do some travel (on occasion) to another location for certain scheduled shifts.
• Our office is open on weekends, but we are as flexible as possible with scheduling to help you achieve a great work-life balance.

Benefits

• A work/life balance that allows you to work 5 days a week by co-developing your own schedule with your team.
• An outstanding company culture with growth opportunities throughout the U.S.
• Competitive starting pay + monthly bonus opportunity.
• Paid Time Off + company holidays.
• 401(k) with a generous matching program.
• Expansive Medical, Dental, and Vision Benefits.
• 50% Off 10x15 Storage Unit.

SecureSpace Management LLC/GSAM LLC is committed to providing equal employment opportunities to all employees and applicants. We strictly prohibit discrimination and harassment of any kind based on race, creed, color, religion, age, sex, national origin, disability, genetic information, sexual orientation, gender identity or expression, marital status, citizenship or immigration status, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local laws.

This policy applies to all employment practices, including but not limited to recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SecureSpace Management LLC complies with all applicable disability laws and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other employment-related benefits, please contact Human Resources at [email protected].