FIX Solution Specialist - Societe Generale : Job Details

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This range is provided by Societe Generale. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$140,000.00/yr - $180,000.00/yr

Reference 24000SN6

We are seeking a motivated and talented FIX Solution Specialist to join our Global Trading Support team based in New York. This role is critical to ensuring the smooth operation of our trading desk. You will work closely with Trading, Vendors, Support, and Engineering teams to develop, monitor, and troubleshoot solutions. The role requires leveraging your F.I.X and Trading system support experience to enhance our Global Trading Support team. You will identify root causes of production issues using SQL-like language and analysis of F.I.X logs.

• Work under pressure and manage conflicting priorities/deadlines.
• Apply strong analytical, strategic, and facilitation skills.
• Experience with F.I.X client onboarding, regression testing, and exchange certifications.
• Maintain accurate records of Client Onboarding.
• Monitor and maintain the production environment, creating metrics and dashboards for platform capacity/load, data quality, and system health.
• Participate in cross-functional projects to improve stability, enhance features, or develop new workflows.
• Develop and maintain documentation for support processes, bug tracking, and knowledge transfer.
• Install, configure, test, deploy, and upgrade software on the Raptor trading platform.
• Coordinate release of new applications and F.I.X configurations with clients, venues, or vendors.
• Onboard clients and exchange routes on F.I.X gateways.
• Resolve application and technical problems, providing solutions.
• Manage communication of system outages to end users.
• Engage in capacity planning, incident, and problem management.
• Collaborate with support teams, vendors, and business units to monitor issues and expedite resolutions.
• This role may require weekend and holiday work.

The role is eligible for an annual discretionary bonus and includes a benefits package with 401(k), Medical/Dental/Vision, and other benefits. The base salary does not include overtime, bonus, or other benefits. Actual offers depend on skills and experience.

• Proven experience in securities and trading industry, with a strong background in financial technology operations.
• Extensive experience with F.I.X protocol (5+ years).
• Ability to handle multiple client communications and make decisions under pressure.
• Willingness to learn new skills and tools, and take on challenging opportunities.
• Global support availability for troubleshooting and checkouts.
• Availability for occasional weekend and holiday work.
• Exposure to high-frequency trading environments.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.
• Self-motivated with prioritization skills in high-pressure environments.

• Knowledge of Equity/Option Trading and Middle/Back Office Operations.
• Experience with Linux/Unix and Windows OS.
• Interpersonal and relationship-building skills.
• Scripting and automation experience is a plus.
• Knowledge of virtual servers and management tools.
• Vendor relationship management and negotiation skills.
• Experience with trading systems like Flextrade, Fidessa, Inforeach.
• Understanding of networking concepts (TCP, Firewall, Routing).
• Project management experience handling complex projects.

Societe Generale is committed to diversity and inclusion, promoting talents regardless of race, religion, gender, disability, or other protected characteristics.