Atlantic Union Bank
Job Location :
Phoenixville,PA, USA
Posted on :
2025-08-20T17:20:18Z
Job Description :
Responsible for leading and developing a team managing all aspects of fraud and non-fraud disputes involving Debit Cards, Zelle, ATM, ACH, Online bill pay, and remotely created checks. Identifies and recommends updates and/or improvements regarding the enterprise-wide disputes process. Translates complex regulations into easy-to-follow procedures and process standards. Possesses expertise as the subject matter expert, in the areas of Reg E, NACHA rules, Visa rules, and other regulations applicable to the dispute process. Works with FIU Training and Governance to create/develop appropriate Reg E, NACHA, and Visa training and documentation (ex: Reg E Expectations) to support training of Disputes Management team as necessary., and to develop first line of defense education for prevention and detection. Works with other business units, first, second, and third lines of defense, within the Bank related to fraud investigations. Performs detailed analysis to detect dispute trends, anomalies o...Fraud, Manager, Electronic, Financial Planning, Operations, Remote, Technology, Banking
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