Fire Sprinkler Technical Admin - The Hiller Companies : Job Details

Job DetailsJob LocationUnifour Hickory - Hickory, NCDescriptionUnifour Fire & Safety, a division of The Hiller Companies, LLC has an immediate opening for Fire Sprinkler Technical Admin.If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.Our Hickory branch has been proudly serving the fire protection industry since 1984, specializing in sprinkler inspections, testing, maintenance, and repairs. We are recognized for our expertise in identifying deficiencies and providing accurate repair solutions - not installations. Our close-knit team of experienced office staff and field technicians is committed to delivering quality service and sharing their extensive knowledge with new team members.The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.Job Summary: The Fire Sprinkler Technical Adminprimarily focuses on quoting repairs for fire sprinkler systemsidentified during inspections and service calls. The role also includes supporting administrative functions such as tracking ordered materials, maintaining current records of tools and equipment, and occasionally assisting with processing, packaging, and shipping materials. Candidates will gain a working understanding of NFPA 25 and local fire codes while collaborating closely with our field technicians.Key Responsibilities:

• Review inspection reports and service findings to generate accurate repair quotes for customers
• Communicate repair details and pricing to customers and follow up as needed
• Learn the fundamentals of fire sprinkler systems and applicable NFPA/local codes
• Track materials ordered for repairs and update equipment/tool inventory records
• Assist with administrative tasks to support the sprinkler department's daily operations
• Occasionally process, package, and ship materials as needed
• Other duties as assigned.

QualificationsWhat We Are Looking For:

• High School Diploma/ GED, required
• Strong organizational skills and attention to detail, required
• Ability to handle multiple tasks in a fast-paced environment, required
• Basic computer proficiency (Microsoft Office, data entry), required
• Clear and professional communication skills (written and verbal, required
• Experience quoting repairs or in a customer service/sales support role
• Familiarity with NFPA 25 or fire sprinkler systems
• Previous administrative experience in fire protection, construction, or a related field

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.