Financial Services Representative - City National Bank of West Virginia : Job Details

Provides excellent customer service, ensuring that all customer needs are met. Manages lobby traffic and helps to reduce customer wait times. Serves as primary contact for resolving routine and complex problems on customer accounts. Demonstrates proficiency in handling a variety of tasks and responsibilities including the performance of the essential functions of a CSR as well as the ability to respond to the sales and service needs of bank customers. The amount of time spent performing each function varies based on the personnel and traffic of each branch location. Primary focus is meeting the immediate needs of bank customers, while also looking for opportunities to enhance and expand relationships. Essential Functions. Consistently executes City's phone, platform and CSR service standards to provide excellent customer service. Displays a positive and professional attitude at all times. Actively promotes and sells the bank's products and services to prospective and existing customers...Financial, Representative, Customer Service, Retail