As the multiyear winner of the Best in KLAS award for Long-Term Care Software and Home Health and Hospice EMR, MatrixCare is an industry leader in interoperability and is trusted by thousands of facility-based and home-based care organizations to improve provider efficiencies and promote a better quality of life for the people they serve. They help providers connect and collaborate across the care continuum to optimize outcomes and successfully manage risk. Simply put, MatrixCare empowers providers—giving them vital information to deliver what people need, when they need it.
The Financial Implementation Consultant will become a financial focused Subject Matter Expert for the Home Health and Hospice customers. Working collaboratively with a team, this position will lead clients through software implementation, providing training and best practice workflow recommendations.
Responsibilities
Deliver high value consulting services that drive financial transformation via successful adoption of Brightree products and services for its home health and hospice customers.Deliver best practice training support to customer C-level team through deep understanding of the Brightree financial performance and reporting tools.Manage customer feedback loop to account management, product management and engineering teams in effort to improve overall customer experience.Drive efforts to create a productive, effective internal delivery process for consulting services through pre-sales discovery, scoping and solution design sessions to ensure accurate scoping and budgeting for SOW work that drives value to the customer.Provide high quality employee immersion training that enables internal team members to have the right tools in order to provide superior customer service.Support the Brightree Implementation and Training Team to build best practices for customer implementations that help drive long term customer success.Serve as Financial Consultant/Subject Matter Expert to e-learning content team and key presenter for monthly, web-based customer trainings.Qualifications and Experience
Prior experience with use of a Financial Information System including, e-claim and e-remit procedures for Home Health and/or Hospice organization.Understanding of basic accounting principles.Help customers identify system optimization and training opportunities that lead to an increase in productivity and cash flow.Ability to become Brightree Subject Matter Expert.Basic understanding of Organizational Change Management principles.Attention to detail, professional presentation skills and ability to work with complex projects.Excellent written and verbal communication skills and interpersonal skills.Candidate must be able to work in a fast-paced, collaborative, team-oriented environment.Approximately 30-50% overnight travel may be required for onsite client consultations.Required:
Bachelor's degree; preferably in Accounting.Healthcare software implementation and/or training experience for financial teams.Leadership/Consulting experience.Developing professional expertise, applies company policies and procedures to resolve a variety of issues.Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
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