Field Technician - MidCo : Job Details

As a Field Technician at Midco, you will install, maintain, and troubleshoot services to ensure optimal performance and customer satisfaction. Your duties include conducting technical assessments, managing service installations and disconnections, and repairing network issues for both residential and business customers. You will work with cutting-edge technology to deliver exceptional customer experiences and ensure customers receive the best value for their needs. If you enjoy problem-solving and interacting with people, this role is perfect for you. Responsibilities: Conduct accurate and comprehensive technical evaluations of commercial properties for service feasibility, providing an assessment of internal costs. Perform installation tasks, including voice, video, and data installations, as well as service changes and disconnects, in both customer homes and business locations. Troubleshoot and repair services from the tap to Customer Premise Equipment (CPE), resolve signal leakage i...Field Technician, Field Tech, Technician, Customer Experience, Technical Support, Business Services