Field Technician - CAT Quinn - Quinn Company : Job Details

Of a Master Technician - Machine Service include the following. Other duties may be assigned. - Perform repairs with limited or no departmental supervision with higher level of responsibility for repair. - Exemplary performer by providing proactive leadership role for the entire service department. - Mentor and train technicians within the service department. - Assume ownership of difficult customer issues while maintaining integrity with Quinn Company and Caterpillar. - Effectively interact with customers in a professional manner. Reassure customer of positive outcome with Caterpillar and Quinn company - Effective interaction with other departments such as sales and parts. - Maintain positive behavior as a representative for Quinn Company and Caterpillar. - Possess tooling required by the service department. - Maintain good attendance and punctuality. - Disassemble and assemble machines/components. Recondition/repair as required. - Work overtime as required by workload and customer ne...Field Technician, Technician, Field Tech, Manufacturing, Business Services, Repair