Field Support Specialist-DIS-Grenada - University of Mississippi Medical Center : Job Details

Provides support of the installation and configuration of the end user computing environment, which consists primarily of user workstations (desktop and laptop), printers, and mobile devices. Responsible for providing tier 2 support of the end user computing environment. Responsible for asset management of the end user devices. Supports facility coordination associated with adds/moves/changes of end user devices. Insures that standard operating procedures and documentation are developed and maintained so that utilization of the end user devices and user productivity are maximized; confers with and advises subordinates on policies and procedures. Education & Experience. Education and Experience Required: Degree (Associate's or Bachelor's) Certifications, Licenses or Registration required: N/ A - Knowledge, Skills & Abilities. Knowledge, Skills, and Abilities: Knowledge of the end user computer environment. Technical aptitude and project management skills. Troubleshooting, analytical, an...Support Specialist, Support, Field, Specialist, Skills, Project Management, Healthcare, Business Services