Field Service Technician - Kensington Additive : Job Details

Field Service Technician — CNC Machinery

Based in Chicago, IL

75% National Travel

Monday–Friday

Full-time

$85,000–$105,000

A leading company in the machinery manufacturing industry is seeking a Field Service Technician to support national clients with the installation, repair, and servicing of CNC and sheet metal equipment. Based in Chicago, this is a hands-on role that involves significant travel and customer interaction, making it ideal for someone with strong mechanical and electrical troubleshooting skills.

Key Responsibilities:

• Install and commission CNC machinery and sheet metal equipment at customer sites
• Perform diagnostics, repairs, and testing of machines and system components
• Identify parts needed for replacement and coordinate orders
• Interpret technical drawings, layouts, and schematics
• Manage service calls with minimal supervision and clear communication
• Maintain service records and provide excellent customer support

Required Competencies:

Mechanical:

• Basic understanding of mechanical systems
• Ability to read mechanical layouts and engineering drawings
• Skilled in using standard hand tools for machine tool repair

Electrical:

• Basic knowledge of electrical safety procedures
• Ability to operate a multimeter for testing and diagnosis

General:

• Strong troubleshooting and problem-solving skills
• Customer-oriented with excellent interpersonal skills
• Effective under pressure and capable of managing time independently
• Team player with solid verbal communication abilities
• Comfortable handling travel and the demands of a service-focused role

Education & Experience:

• College or university degree, or equivalent technical experience (preferred but not essential)
• Prior experience with CNC machinery or industrial equipment is strongly preferred

What's Offered:

• Competitive salary: $85,000–$105,000
• Comprehensive benefits: Medical, dental, vision insurance
• Paid time off and holiday pay
• Company-provided tools, laptop, and phone
• Supportive team environment and opportunities for career growth

Apply Now

If you're a skilled technician ready to take on a dynamic and rewarding role, we'd love to hear from you.