FIELD SERVICE TECHNICIAN - Total Fire Protection : Job Details

FIELD SERVICE TECHNICIAN - CORE SERVICES JOB DESCRIPTION At Total Fire Protection, our MISSION is simple, Embracing Relationships, while keeping you safe, and delivering First Class Service. You won't just be a team member at Total Fire Protection, but a valuable contributor. Our diverse team members support one another as we work towards our common goal of bringing Fire and Life Safety to our customers nationwide. Our Company culture has been built on the foundation of our CORE VALUES that define Who We Are . CORE VALUES:

• Committed to Growth

We pursue excellence and believe in continuous learning and personal and corporate development. We prepare diligently, pay attention to the details, and strive for perfection in everything we do.

• Proactive and Solutions-Oriented

We are problem solvers, inquisitive and discerning, and we use our knowledge to provide expert solutions. We anticipate needs, think ahead, and act with purpose.

• Caring

We are conscientious, giving, and community focused. We care deeply for our employees, clients, and the communities we serve, always prioritizing well-being and support. Location: Syracuse Reports To: Steven Barrett Position Overview: We are seeking a skilled and motivated Fire Alarm Service Technician to join our team. In this role, you will be responsible for the inspection, testing, maintenance, repair, and installation of fire alarm systems in accordance with NFPA codes, manufacturer specifications, and company standards. The ideal candidate has strong technical expertise, excellent problem-solving skills, and a commitment to safety and customer satisfaction. Key Responsibilities:

• Perform routine inspections, testing, and preventative maintenance of fire alarm systems (conventional and addressable).
• Troubleshoot and repair existing fire alarm system issues, including wiring, control panels, and detection devices.
• Install and commission new fire alarm systems in both new construction and retrofit projects.
• Complete accurate service reports, deficiency documentation, and maintain records of work performed.
• Respond to emergency service calls and provide timely solutions.
• Interpret blueprints, wiring diagrams, and technical documentation.
• Ensure compliance with local, state, and national fire and life safety codes (e.g., NFPA 72).
• Communicate effectively with customers and team members to ensure work is performed to satisfaction.
• Stay up to date with current industry trends, codes, and technology advancements.
• Ability to learn other services such as Fire Sprinkler, Extinguishers, and Kitchen Suppression

Qualifications:

• High school diploma or GED required, technical training or certifications a plus.
• 2+ years of experience in fire alarm service, installation, or a related field.
• NICET certification (Level I or higher) preferred.
• Working knowledge of fire alarm systems from manufacturers such as Notifier, Siemens, Honeywell, Simplex, Edwards, etc.
• Ability to read and interpret blueprints and schematics.
• Strong troubleshooting and analytical skills.
• Excellent communication and customer service skills.
• Valid driver's license with a clean driving record.
• Ability to pass background check and drug screening.
• Comfortable working on ladders, lifts, and in confined spaces when necessary.
• Exceptional communication, negotiation, and interpersonal skills.

Physical Requirements:

• Ability to lift up to 50 lbs.
• Stand, bend, kneel, and climb ladders for extended periods.
• Work in varying environments, including indoors, outdoors, and mechanical/electrical rooms.
• The job may require moderate physical labor including activities such as lifting equipment, climbing ladders, or working in confined spaces.

Why Join Us:

• Competitive salary and benefits package.
• Opportunity to make a significant impact in a growing and dynamic industry.
• Collaborative and supportive work culture focused on professional growth and development.

If you are an accomplished professional with the ability to build relationships, we invite you to apply for this exciting opportunity with our fire and life safety company. Think you have what it takes to be a Total Fire Protection team member? Apply to be a part of this dynamic organization! Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.