Field Service Engineer, Master - Keysight Technologies : Job Details

Field Service Engineer, Master

Keysight Technologies

Job Location : El Segundo,CA, USA

Posted on : 2025-08-10T01:22:51Z

Job Description :
Overview

Keysight is at the forefront of technological innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, testing, manufacturing, and optimization. Our approximately 15,000 employees create world-class solutions across communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our powerful, award-winning culture embraces a bold vision of where technology can take us, coupled with a passion for tackling challenging problems with industry-first solutions. Diversity, equity, and inclusion are integral to our culture and are drivers of innovation at Keysight. We believe that fostering a sense of belonging enables people to be more creative, innovative, and thrive throughout their careers.

Responsibilities

This is an exciting opportunity for a proven electrical support engineer. The role requires a dedicated individual who will work full-time with specific customers, performing all aspects of planning and execution to ensure customer satisfaction and meet contractual metrics. Specific duties include:

  • Establish and maintain close communication with customers to ensure optimal performance of test equipment assets used with Keysight calibration software.
  • Ensure compatibility between customer expectations and support provided by Keysight Technologies.
  • Advise customers on environmental factors such as humidity, power, air conditioning, calibration cycle times, and test ETE configurations for optimal operational results.
  • Assist customers in evaluating test failures, distinguishing between hardware and software issues to determine if repair or re-alignment is necessary.
  • Utilize all Keysight software-based calibration platforms effectively.
  • Train customer technicians and support Keysight calibration software (STE & TME).
  • Qualifications

    University Degree or equivalent plus a minimum of 3+ years relevant experience. Candidates should have:

  • At least 3+ years of experience as a Field Service Engineer or Maintenance Engineer/Technician.
  • Skills in calibration and repair of Test Measurement Diagnostic Equipment (TMDE).
  • Experience using automated calibration software platforms.
  • Strong customer interface skills.
  • Additional Information

    Pay Range: USD $115,060.00 - USD $191,770.00 per year. The level of this role will be based on applicable experience, education, and skills; most offers will be between the minimum and midpoint of the salary range listed. Pay ranges may vary by region for other locations.

    This role is eligible for Keysight Results Bonus Program.

    Benefits
    • Medical, dental, and vision insurance
    • Health Savings Account
    • Flexible Spending Accounts for healthcare and dependent care
    • Life, accident, and disability insurance
    • Business Travel Accident and Business Travel Health insurance
    • 401(k) Plan
    • Flexible Time Off, Paid Holidays
    • Paid Family Leave
    • Discounts, Perks
    • Tuition Reimbursement
    • Adoption Assistance
    • Employee Stock Purchase Plan (ESPP)

    Keysight is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected category under applicable laws.

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