Field Service Engineer - Globus Medical - NuVasive : Job Details

Interfaces with internal and external customers in the coordination, planning, implementation, maintenance and service issues for Globus Medical product. Installs Globus Medical product on-site at customer locations (hospitals) in accordance with an official installation procedure. Performs site acceptance testing of Globus Medical product to demonstrate operational performance consistent with product specifications and formal test procedures. Demonstrates system functionality to customer representatives and secures documented evidence of their concurrence of system functionality. Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved. Performs preventative maintenance of Globus Medical product on-site at existing customers facilities. Updates existing products to resolve systemic product issues and ensure optimal ...Service Engineer, Field Service, Engineer, Field, Medical, Reliability Engineer, Manufacturing, Retail