RecruitMilitary Placement Services
Job Location :
Washington,DC, USA
Posted on :
2025-07-25T05:00:50Z
Job Description :
A global leader in Total Light Management with offices across four continents and sales in over 100 countries is seeking passionate and driven engineer to join the team as a Customer Engineer in several locations! As a key member of the global service team, you will serve as a vital link between the organization and its customers, providing essential support in this customer facing position.This company has an immediate opening for Field Service Engineers to work almost exclusively Monday-Friday days and very low overnight travel.A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting and setting up complex systems, and have a passion for learning new technology. Commission, Troubleshoot and Service the most advanced lighting control systemsIn this position, you would be a key part of our expanding Field Service team, as the expert at customer sites ensuring that our advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of our customer-focused business model as customers are the foundation of our business. Build your career in an innovative, growing company by developing a working knowledge of these systems and supporting our customers.?NOTE: there are almost always opportunities for overtime, extra shifts, etc., so you can make big money in overtime.Responsibilities?Deliver exemplary customer service to customers in the field?Become proficient in servicing Systems while following field service procedures?Troubleshoot and repair commercial system installations?Coordinate with on-site contractors and facility managers to ensure proper system installation?Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)?Work independently from your home office to accommodate the ever changing needs and priorities of our customers?Serve as a technical expert for legacy systems and products?Stay aligned to company culture and values?Be passionate?Be flexible and adaptable to changing markets?Be an innovative thinker?Be customer focused?Be ethicalCompensation is roughly 100k plus a year. You will received base salary with Overtime. Looking for folks strong trouble shooting and low Voltage experience. Locations Seattle, WAshington DC , NYC , Richmond VA and Trenton NJ/Philly, PA Job 58525
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