Field Service Engineer - Sterling Engineering : Job Details

Job DescriptionTitle: Field Service EngineerLocation: Hoffman Estates, IL Hire Type: Direct HireTravel: 50 - 80% (domestic and international)Target Pay Rate: $40.00 - $43.00/hour (plus overtime pay)Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401(k)Overview:Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.Job Summary:The Field Service Engineer performs functions to provide capital equipment maintenance, repair, qualification protocol execution, calibration, and training services for customers in US or Internationally.Job Duties:

• Plan assigned customer service needs, contact customers to obtain information to determine tools, instruments and parts that may be needed in the field and arrange travel needs.
• Meet customer personnel to determine equipment problems, perform diagnostic tests involving mechanical, electrical, electronic, pneumatic, and hydraulic systems.
• Troubleshoot and diagnose problems and take corrective action involving replacing defective parts and machine components, reprogramming control systems and reviewing units as necessary.
• Provide protocol services for customers, perform equipment qualification procedures at home office and at customer site, identify and correct problems as required.
• Calibrate equipment according to customer schedule apply test procedures and adjust equipment to meet standards.
• Provide on-site operation, maintenance, and preventive maintenance.
• Make courtesy calls to customer sites as available.
• Respond to customer calls regarding equipment problems, determine nature of problems and recommend corrective action.
• Run lab and factory acceptance tests for customers, set up equipment, run product and check specifications.
• Conduct on-site seminars for equipment operation and process optimization.
• Prepare service and expense records as required.
• Perform other related duties as assigned.

Qualifications:

• Bachelor of Science in Engineering, or 4 years of equivalent work experience preferred.
• Experience installing and servicing capital equipment.
• Electromechanical proficiency.
• Ability to read blueprints and electrical schematics.
• Familiarity working with Programmable Logical Controllers (PLCs).
• Some knowledge of RS Logix.
• Experience working with Digital Multimeters, temperature probes, pressure gauges.
• Familiarity working with high voltage devices.
• Experience with troubleshooting.
• Ability to travel 50% - 80%, domestically and internationally.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.Meet Your RecruiterMike SchmitzTechnical RecruiterIf you're a skilled professional in engineering, manufacturing, or life sciences and you're exploring your next career move-I'm here to help. I'm a Senior Technical Recruiter and Team Leader who's passionate about connecting great people with great companies. I specialize in placing candidates in roles within product, equipment, food/beverage, and pharmaceutical manufacturing, and I work closely with some of the most respected employers in the industry.My approach is consultative, transparent, and relationship-driven. I'll take the time to understand your goals, skills, and preferences-and then help you navigate the search process with confidence. From resume tips and interview prep to timely feedback and honest communication, my goal is to make your job search feel less stressful and more strategic.I've worked with professionals at all levels-from early career to senior leadership-and I'm always looking to expand my network of talented candidates. Whether you're actively on the market or just curious about what's out there, I'd love to connect.

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