Field Service Engineer (Electron Microscopy) - Thermo Fisher Scientific : Job Details

Join to apply for the Field Service Engineer (Electron Microscopy) role at Thermo Fisher Scientific.

We have multiple opportunities to join our Field Service Engineering team at different levels within the upper 48 states: Field Service Engineer II, III, and Senior. Qualifications depend on education and experience. We will be hiring throughout the year in various regions.

Work Schedule: Standard (Mon-Fri)

Environmental Conditions: Able to lift 40 lbs. without assistance

Impact: Provide technical support, ensure equipment performance, work with customers to address needs, and ensure customer satisfaction.

Company Overview: Thermo Fisher Scientific is a leader in scientific research and analysis, with revenues over $40 billion. Our Electron Microscopy business designs and supports high-performance microscopy solutions for micro-, nano-, and picometer scales.

Key Responsibilities:

• Ensure customer needs are met as the primary regional field service engineer.
• Conduct on-site installation, repair, testing, and maintenance of Electron Microscopes.
• Troubleshoot and repair equipment, support customers and field personnel.
• Develop positive relationships with customers and colleagues.
• Submit detailed service reports.
• Provide training and mentorship.
• Feedback to product and sales teams; update documentation.
• Act as a subject matter expert and trainer.

Qualifications:

• Bachelor's degree or higher in mechatronics, electronics/engineering, or equivalent experience.
• Minimum 2+ years of related experience.
• Strong troubleshooting and problem-solving skills.
• Interest in technology and IT trends.
• Knowledge of electron microscopes is a plus.
• Driver's license required.
• Travel up to 75%.

Physical Requirements: Excellent hand-eye coordination and manual dexterity.

Salary & Benefits: Competitive salary, comprehensive benefits, including health plans, PTO, holidays, parental leave, insurance, 401(k), and stock purchase plan.

The hourly pay range for Engineer II in Tennessee is $28.85–$43.27. Variable annual bonuses may apply. For more info, visit: Total Rewards.

• Full-time
• Job function: Training, Consulting, Customer Service
• Industries: Pharmaceutical Manufacturing, Biotechnology Research

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