Sanofi
Job Location :
Albany,NY, USA
Posted on :
2025-07-17T17:08:45Z
Job Description :
For a TZIELD FRM within Gen Meds will be:Work closely with patients/caregivers and providers to gain access to therapy. Be the single point of contact for patients, caregivers, and providers in the assigned region. Back-up colleagues and collaborate across patient services team. Successfully and compliantly enroll patients into the program. Perform Benefit Verifications, Prior Authorization follow-up, and Appeal follow-up. Counsel patient/family on reimbursement options and financial assistance options. Manage general inquiries via phone or email. Work with specialty pharmacies and specialty distributors. Coordinate with different sites of care, including infusion centers. Manage the transition from infusion site to in-home infusion therapy as appropriate. Maintain case history for all assigned patients in the CRM system. Troubleshoot and resolve ongoing reimbursement issues (insurance changes, PAs, other)Record and report Adverse Events and Product Complaints. Manage replacement reque...Manager, Field, Patient Services, Compliance, Healthcare, Program, Travel
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