Field HR Partner - ABM : Job Details

Field HR Partner

ABM

Job Location : Duluth,GA, USA

Posted on : 2025-08-15T00:57:10Z

Job Description :

The Field HR Partner is responsible for aligning business objectives with employees and front-line leaders in designated areas. The position serves as a consultant to front line leaders on human resource-related issues. The successful Field HR Partner acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Works in collaboration with HR centers of excellence to achieve talent goals necessary to sustain and drive business performance. Ability to implement innovative and practical solutions through a strong process and metrics focus. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. Bilingual ability (English/Spanish) strongly preferred.

This is a Hybrid Role (expected to be in-office or in the field 3+ days/week) based out of our office space at Miami International Airport.

Essential Functions

  • Consults with line management, providing HR guidance when appropriate.
  • Building and maintaining an environment for our Team Members that results in a high customer focused and engaged workforce.
  • Review onboarding and orientation for new leaders.
  • Analyzes trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.
  • Partner with leadership to understand current and future staffing needs.
  • Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.
  • Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members.
  • Ability to read and understand data to inform continuous improvement and inform decision making.
  • Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal as needed/required.
  • Provides day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.
  • Provides guidance and input on business restructures, workforce planning and succession planning.
  • Identifies training needs for business and individual coaching needs.
  • Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
  • Partner with HR Centers of Excellence to deliver programs to meet organizational goals
  • Review key business performance targets and their related talent implications with business leaders.
  • Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
  • Understand and mitigate corporate risk associated with relevant employment laws/policies
  • Partner with and maintain an effective matrix relationship with HR COE and Team Member Services

Qualifications – Education & Experience

  • Bachelor's Degree in Human Resources Management or related field
    • In lieu of degree, 10+ years of related experience required
  • Minimum of 5 years of applicable experience in Human Resources, business operations or management
  • Appropriate experience with a large hourly & distributed workforce is a strong plus
  • Experience working with union and non-union employees preferred

Qualifications – Other Skills, Abilities & Knowledge

  • Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy
  • Strong consultation and communication skills
  • Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR
  • Intellectual agility, interpersonal flexibility and deep curiosity to learn
  • Exposure to strong process and project management discipline
  • Effective team player and networker
  • Travel expectation up to 50% - local travel
  • Bilingual (Spanish) strongly preferred

Benefit Information:ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2025 Employee Benefits | Staff & Management

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