Field HR Partner - ABM : Job Details

Overview

The Field HR Partner is responsible for aligning business objectives with employees and front-line leaders in designated areas. The position serves as a consultant to front line leaders on human resource-related issues. The successful Field HR Partner acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Works in collaboration with HR centers of excellence to achieve talent goals necessary to sustain and drive business performance. Ability to implement innovative and practical solutions through a strong process and metrics focus. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. Bilingual ability (English/Spanish) strongly preferred.

This is a Hybrid Role (expected to be in-office or in the field 3+ days/week) based out of our office space at Miami International Airport .

Essential Functions

• Consults with line management, providing HR guidance when appropriate.

• Building and maintaining an environment for our Team Members that results in a high customer focused and engaged workforce.

• Review onboarding and orientation for new leaders.

• Analyzes trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.

• Partner with leadership to understand current and future staffing needs.

• Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.

• Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members.

• Ability to read and understand data to inform continuous improvement and inform decision making.

• Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations.

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal as needed/required.

• Provides day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).

• Works closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.

• Provides HR policy guidance and interpretation.

• Provides guidance and input on business restructures, workforce planning and succession planning.

• Identifies training needs for business and individual coaching needs.

• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

• Partner with HR Centers of Excellence to deliver programs to meet organizational goals

• Review key business performance targets and their related talent implications with business leaders.

• Identify and drive the sharing of best practices across functions to facilitate continuous improvement.

• Understand and mitigate corporate risk associated with relevant employment laws/policies

• Partner with and maintain an effective matrix relationship with HR COE and Team Member Services

Qualifications - Education & Experience

• Bachelor's Degree in Human Resources Management or related field

• In lieu of degree, 10+ years of related experience required

• Minimum of 5 years of applicable experience in Human Resources, business operations or management

• Appropriate experience with a large hourly & distributed workforce is a strong plus

• Experience working with union and non-union employees preferred

Qualifications - Other Skills, Abilities & Knowledge

• Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy

• Strong consultation and communication skills

• Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR

• Intellectual agility, interpersonal flexibility and deep curiosity to learn

• Exposure to strong process and project management discipline

• Effective team player and networker

• Travel expectation up to 50% - local travel

• Bilingual (Spanish) strongly preferred

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2025 Employee Benefits | Staff & Management ( Date 9.5.24.pdf)

REQNUMBER: 125433

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-###-####. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.