Field Engineer - Asiacom Americas : Job Details

Field Engineer

Asiacom Americas

Job Location : Santa Clara,CA, USA

Posted on : 2025-07-25T01:00:41Z

Job Description :

We are hiring several professional and motivated field engineers who are team players and fast learners, and able to deliver precise and detailed work on a 7x24 basis.

Responsibilities
  • Responsible for ensuring availability and reliability of multiple data centers to meet the requirements of enterprise operation.
  • Install, configure and upgrade routers, switches, servers as well as map out, run and connect all LAN and SAN fiber optic network cabling.
  • Perform ongoing calibration, monitoring, and troubleshooting of enterprise servers running on Red-Hat Linux to ensure proper performance levels are sustained.
  • Analyze and monitor system health, respond appropriately to network alerts and events, and use the standard ticket-handling procedures to escalate a ticket upstream when appropriate.
  • Assist in the data center migration between different sites by racking and labeling both physically and logically on the asset management application, using an ITIL-based configuration and change management process.
  • Support data center capacity planning and construction by conducting power/cooling audits on data halls to validate available capacity for rack infills.
  • Record and maintain accurate incident and change records to safeguard the quality of operations along with escorting vendors and ensuring client policies are followed.
  • Requirements
  • Experienced in server installation and network configuration.
  • Familiar with TCP/IP, switching, routing, and optical communication technology.
  • 1+ year work experience in maintenance & operation at an IDC or Network Center.
  • Troubleshooting and problem-solving abilities.
  • Must have at least a bachelor's degree in Computer Science, Information Systems, Computer Engineering, Electrical Engineering, Telecommunications, or a related field.
  • Speaking Chinese Mandarin is a plus.
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