Field Dispatch Coordinator - Camillo Properties : Job Details

Company: SimplyHomeJob Title: Field Dispatch CoordinatorDepartment: Property ManagementReports to: Director, Community Asset ManagementStatus: Full Time / Non-Exempt / HourlyJob Summary:Camillo Companies is actively seeking a Field Dispatch Coordinator. They must be able to organize and coordinate office administration and procedures to ensure organizational effectiveness and efficiency. This role will report directly to the Director of Community Asset Management. The ideal candidate will be experienced in handling a wide range of administrative and executive support-related tasks and will be able to work independently with little supervision. This person must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting office and field personnel alike.Duties/Responsibilities:Update HVAC and plumbing service work orders in the Dispatch Management System (DMS), ensuring accurate and timely documentation.Assign Preventive Maintenance Agreements (PMAs) to appropriate personnel to facilitate proactive maintenance scheduling.Schedule pre-move-out inspections upon resident requests, coordinating with field technicians to ensure timely completion.Identify and correct discrepancies in work orders within DMS to maintain data integrity and operational efficiency.Oversee HVAC and Plumbing's scheduling and coordination, acting as the primary liaison between residents and staff to ensure effective communication and service delivery.Prioritize emergency service requests, strategically assign work orders based on geographic locations to optimize technician routes and minimize travel time.Perform additional tasks assigned to support departmental operations and organizational objectives.Required Skills/Abilities: Friendly and welcoming demeanor with the ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary.Able to work in an equitable, inclusive, and diverse environment. The Camillo family of companies are committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.Education and Experience:High School diploma, GED, or equivalent required Proficiency with Windows and knowledge of MS Office (Word, Excel, and PowerPoint)About Us:As one of the largest privately held real estate development and construction companies in Texas, The Camillo Family of Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company made acquisitions expanding into new markets in and outside of Texas.The Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor.Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required. Other assignments, projects, and duties may be required. #simplycareers Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.