Family Support Specialist - DuPage County Health Department : Job Details

Salary : $44,400.00 - $59,200.00 Annually Location : 111 N. County Farm Road- Wheaton, IL Job Type: Full Time (37.5 hours per week) Job Number: 25-01098 Service Unit: Public Health Services Department: Family Health Opening Date: 07/25/2025 Closing Date: 8/31/2025 11:59 PM Central Description *BONUS* Receive a $500.00 sign-on bonus, $500.00 after six months, and another $500.00 after one year. If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team! We at the DuPage County Health Department, value our employees and take great pride in providing the ability to have a good work life balance. We are looking for a new team member to join our intensive home visiting services team as a Home Visitor/Case Manager for our Healthy Families Program. As a home visitor/case manager, you will be responsible for building and sustaining a relationship with a caseload of diverse families who are pregnant or parents of newborns through the child's earliest years. This position requires travel throughout DuPage County. Dual language candidates are encouraged to apply. This position offers a full County Benefit package to include a generous paid leave package, 12 weeks of paid paternal leave, 12 vacation days, 12 federal paid holidays, health insurance, tuition reimbursement, student loan forgiveness and certification reimbursement. Please click on our benefits tab to see a full list of our benefits. Responsibilities

• Works with and provides services to young children and their families, by providing weekly home visits at the start of services.
• Outreaches families and builds and establishes trusting, long term (3-5 year) relationships with families.
• Manages a client caseload consistent with department productivity standards.
• Meets with clients in their homes and in the community throughout DuPage County. Also maintains communication with clients via phone, text, and video visits.
• Assesses family needs. Conducts assessments and screenings including parent interview about the family's story and screenings for developmental functioning, depression, substance use, and family violence. Connects families with appropriate resources.

• Utilizes reflective practices to support and strengthen parent-child interaction and overall family functioning. Helps families develop and implement practical approaches to real-life situations.
• Participates in weekly individual reflective supervision and monthly group reflective consultation.
• Completes and maintains required documentation within established time frames.
• Participates in emergency response activities as assigned.
• Maintains required training, licensure, and/or certification.
• Maintains confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Adheres to department guidelines for attendance and punctuality.
• Performs community outreach activities.

Requirements Bachelor's degree from an accredited college or university preferred, with a preference for coursework in Early Childhood, Social Work, Huma Services, or a related field. Designated positions may be required to be bilingual, Spanish speaking, based on the population served. Must have dependable transportation, valid driver's license. Attendance at our on-site paid HR new hire orientation in Wheaton is required Supplemental Information

• Experience in working with or providing services to children and families.
• An ability to establish trusting relationships.
• Knowledge of infant and child development.
• Acceptance of individual differences.
• Experience and humility to work with the culturally diverse families.
• Willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.).
• The position performs essential on-site functions and may be eligible for a hybrid work arrangement.

DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information. Benefits for Employees Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs. Full-time employees are eligible for the following benefits. Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at Medical Insurance Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults. Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you. Vision Discounts & Insurance A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available. Prescription Plans Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton. Dental Insurance The Delta Dental PPO program allows you to visit any dentist you wish. Flexible Spending Accounts Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs. Life Insurance All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children. Disability Insurance Employees may elect additional accident and critical illness disability benefits. 01 What percentage of time are you willing to travel within DuPage County? Please select from drop down.

• 0%
• 25%
• 50%
• 75%
• 100%

02 Do you have experience conducting home visits? 03 Do you have a valid driver's license?

• Yes
• No

04 Do you have a reliable vehicle to use while working?

• Yes
• No

05 Describe your experience conducting assessments and screenings including parent interview about the family's story? Required Question