Family Services Caseworker
Catholic Charities of Ashtabula County is seeking a full-time caseworker. The candidate will navigate client applications. Conduct one on one case work advocating for low and medium income households requesting basic needs. Assistance includes; Homeless Crisis Response Program (HCRP), utility assistance, diapers/formula, prescription assistance, clothing, hygiene items and other supportive basic needs to assist individuals and/or families toward self-sufficiency. You may conduct one-on-one budget sessions. You must be experienced with diverse populations.
Essential Duties And Responsibilities Include The Following And Other Duties That Are Assigned:
- Communicate effectively with individuals and/or families facing hardship and/or complex issues.
- Problem solve client cases while utilizing internal and external referral resources.
- Work with both short-term and long-term clients concurrently.
- Must have excellent written, verbal and phone communication skills.
- Learn and have a working knowledge of HCRP, Homeless Crisis Response Program.
- Engage in client advocacy needs with landlords, utility companies, other assistance programs and/or other consumer related partners.
- Follow the Fair Housing Landlord Tenant Rights best practices.
- Must be detail-oriented and well-organized with the ability to record case notes in a timely manner.
- Efficient time management and organizational skills, ability to adapt in a fast-paced working environment.
- Work with grants/special funding and follow compliance and documentation guidelines.
- Demonstrate commitment to strengths-based approaches to service delivery, principles of self-determination and person-centered planning.
- Follow and practice financial literacy best practices, related topics, focusing on household budgeting.
- Demonstrate awareness of and sensitivity toward economic and cultural issues.
- Understand and respect individual choices and diversity, and provide dignity and respect to all in need.
- Basic math and computer skills are necessary and used daily.
Qualification Requirements:
- Successful completion of background check according to ORC.
- Work up to a 7.50 hour day, 37.5 hours per week.
- Ability to lift 25 pounds unassisted.
- Training and/or experience with diverse populations.
- Proficient with Excel, Word and electronic management databases.
Education And/or Experience:
- Associate's Degree in Social Work, or a related field, or two years' experience preferably in the human services or behavioral health field. Bilingual is a plus.
Reasoning Ability: The position requires an ability to work with vulnerable populations. The position requires use of good judgement, objectivity, dependability, and professionalism.
To apply: send resume to [email protected]