Family Resources Manager - Omega Community Development Corporation : Job Details

Position Summary

The Family Resources Manager is responsible for the oversight and management of Family Resources Coordinators. This position supervises and guides the activities of family resource coordination for the Omega CDC. The Family Resources Manager is a relationship builder who forges partnerships that align community resources to benefit the school, students, families, and the neighborhood. The position builds relationships with many people within and outside of the school. They work closely with the Principals at Omega CDC's partner schools – Fairview Elementary, Edwin Joel Brown Middle, and Thurgood Marshall High Schools. The Manager builds systems for how Omega CDC engages faculty, staff, students, and families and serves on the Building Leadership Teams at partner schools. Reaching out to the community, the Manager is the liaison for neighborhood residents, associations, nonprofits, businesses, religious organizations, and other potential partners.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Train and Supervise the Family Resource Coordinators, serving at Fairview Elementary, Edwin Joel Brown Middle, and Thurgood Marshall High Schools.
• Build, implement, and evaluate standards for effective FRC activities in response to identified school, family, and community needs at partner schools.
• Facilitate communication and relationship-building with faculty, staff, students and other key stakeholders to assess and meet the needs of students and teachers.
• Engage families and the community in partnerships that meet the critical needs of students and support student achievement.
• Collaborate with neighborhood associations, organizations, residents, and community leaders to share resources that would be beneficial to the school, students, families, and community.
• Participate as an active member of the Building Leadership Teams.
• Attend Omega CDC Staff Meetings and monthly meetings with the Managing Director of Education of the Omega CDC and the Principals of partner schools.
• Attend monthly Family Resource Coordinators/Neighborhood Schools' meetings to report on school activities, share ideas, seek support networks with community organizations and businesses, and to participate in professional development opportunities to assist with better serving our school, students, and families.
• Build, maintain, and monitor data tracking in accordance with program goals, objectives, and standards.
• Coordinate program interns; engage volunteers with the Omega CDC Volunteer Coordinator.
• Prepare monthly reports for submission to school, district, and Family Resource Coordinators'/Neighborhood Schools network regarding resource activity and progress
• Serve as a key information contact for non-school day schedule, communicate and coordinate activities, and act as the key community contact person for the school.
• Ensure supervision and coordination of programming during and beyond the school day for students, families, and the community during extended daily hours and year-long.
• Coordinate FRC support at Omega CDC Out-of-School time programming at Edwin Joel Brown Middle and Fairview Elementary Schools (Scholars of H.O.P.E. and Camp H.O.P.E.)
• Plan, coordinate and oversee the operation of case conferencing with Hope Center Family Services and all Education Programs.
• Work closely with community partners to leverage services for students and families.
• Build and maintain collaborative partnerships with community agencies and families.
• Maintain program procedures and guidelines and the highest quality standards of practice in collaboration with the department managing director.
• Assist in the monitoring of the programs' compliance with contractual agreements and grant requirements to ensure the accuracy of our reporting and that all deadlines are met.
• Ensure that the day-to-day delivery of resources and referral services are streamlined and are easily accessible to both staff and the community.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor's degree in social work or business administration or equivalent
• Supervisory experience
• Experience in social services, human services, or nonprofits.
• Experience or education in, performance-based and outcome-based program
• Experience with recruiting, managing, and developing a strong team of staff, program/project managers, and development professionals.
• Excellent communication skills, both written and oral; ability to influence and engage a wide range of community partners to build long-term relationships.
• Experience and proficiency in Microsoft Office programs (Word, Excel, and PowerPoint)
• Strong working knowledge of effective resource and referral practices, specifically family engagement.

Physical Demands and Work Environment

Some local travel is required for meetings, community engagement, and required presentations. Longer distance travel may be required for necessary trainings. Normal office hours are 9am – 5pm, Monday through Friday. Some evening or weekend hours will be required.

• Indoor work environment
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Work is performed in an office/school setting and requires the ability to operate standard office equipment and keyboards.
• If requested, Omega CDC will make reasonable accommodations to enable employees with disabilities to perform the functions of their job.