Family Guide Representative - Saginaw County Community Mental Health Authority : Job Details

CLASSIFICATION: Family Guide Representative

PAY RANGE: $17.35 - $20.28

POSITION SUMMARY:

Under the direct supervision of the Mental Health Supervisor (Centralized Intake Access Unit), this position is the first point of contact for families exploring services for a child with serious emotional disturbances. This position helps the family/child understand the array of services available and directs them to the services determined to best meet their need. This position assures that families have access to accurate, understandable, and complete information in order to make choices regarding the services that will best meet the needs of their family/child. This position will be knowledgeable about and actively support culturally competent recovery-based practices; person-centered planning as a shared decision-making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma-informed culture of safety to aid consumer in the recovery process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

INCIDENTAL DUTIES AND RESPONSIBILITIES:

(The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified.)

REPORTING RELATIONSHIPS:

Reports to: Mental Health Supervisor (Centralized Access/Intake Unit)

WORKING CONDITIONS/ENVIRONMENT:

Works in hospitals, office or in homes of consumers and their families. Close contact with persons who may not be psychiatrically stable and who may be hostile, aggressive and potentially violent. May work in shared office space with a fast-paced and very stressful environment at times. May be required to travel between SCCMHA locations to support families throughout the intake process.

QUALIFICATIONS:

Education: High school diploma or GED; some postsecondary education preferred.

Experience: Parent or caregiver of a child (or children) with serious emotional disturbances who has/have received services from one or more of the system of care partner agencies. Has a basic understanding of the SCCMHA eligibility criteria and services available to families. Has demonstrated knowledge and experience working with families and supporting them to needed services. Demonstrates an understanding of system of care values and principles. Has demonstrated experience collaborating with diverse stakeholders.

Licenses and Credentials: Valid Michigan Driver's license with a good driving record. Must have or attain within six (6) months of hire certification through Michigan Department Community Health (MDCH) as a Certified Parent Support Partner.

Knowledge, Skills, and Abilities:

Physical/Mental Requirements:

(Listed qualifications are for guidance in filling this position. Any combination of education and experience that provides the necessary knowledge, skills, and abilities will be considered; however, mandatory licensing or certification requirements cannot be waived. Physical/mental requirements cannot be waived unless specifically indicated.)

EMPLOYMENT APPLICATION

Saginaw County Community Mental Health Authority is an Equal Opportunity Employer

A person with a disability or handicap requiring accommodation for completing the application process should notify the Human Resource Office at (989) ###-#### as soon as possible.

Saginaw County Community Mental Health Authority (SCCMHA) is an Equal Opportunity Employer. It is the policy of SCCMHA to afford equal employment opportunity regardless of race, religion, color, national origin, sex, age, marital or familial status, height, weight, disability, genetics or handicap. Michigan law requires that a person with a disability or handicap requiring accommodation for employment must notify the employer in writing within 182 days after the need is known.

The Immigration Reform and Control Act of 1986 states that employers must require all persons hired to submit documents to the employer showing their identity and their right to be lawfully employed in the United States. It also requires that the employee complete and sign a government form to this effect.

If you are offered a position by SCCMHA, you will need to furnish documents for inspection that verify your identity and indicate that you are legally permitted to work in the United States. Documents that are acceptable include your driver's license, or state issued I.D., and your Social Security card or birth certificate.

These documents must be provided within three (3) working days of employment. If the original documents are not available, you must submit proof that you have applied for the required documents.

I certify that the facts set forth in my Application of Employment, in my resume and in the other materials I have submitted are true and complete. I understand that any false, misleading or incomplete information may result in disqualification from employment with SCCMHA or in dismissal from employment if an offer of employment has been made and accepted.

I hereby authorize SCCMHA to contact all my former and current employers, educational institutions, relevant Office of Recipient Rights, and the other references I have provided regarding me and my performance record and work, academic and/or military experience.

I hereby authorize my current and former employers, and the Office of Recipient Rights, to disclose to SCCMHA all requested information, including but not limited to, any information concerning any unprofessional conduct by me, and to make available to SCCMHA copies of all documents maintained in my personnel or other records, including but not limited to, documents relating to any unprofessional conduct by me.

I also hereby release SCCMHA and its employees and agents, and all of my former and current employers, educational institutions, Office of Recipient Rights, and the other references I have provided, from any and all liability and damages for releasing in good faith, or using, information concerning me and my performance record and work, academics and/or military experience. I also hereby waive any right under the Bullard-Plawecki Right to Know Act, 1978 PA 397, to receive written notice from SCCMHA and my former or current employer, or the Office of Recipient Rights, that disciplinary reports, letters of reprimand, or other disciplinary action taken against me while employed, will be or have been disclosed to a third person or entity.

I also understand that SCCMHA may conduct or have conducted by an individual or entity of its choice, a Driver's License Report and a criminal background history through the State of Michigan; a Health Professions License check (if applicable) through the State of Michigan Department of Licensing and Regulatory Affairs, and a Excluded Parties List System check (if applicable) through the Federal government search on me. I hereby consent to this search being conducted and to the disclosure of the results of that search by the individual or entity conducting the search to SCCMHA. I further hereby release the individual or entity conducting the search, SCCMHA, and its employees and agents, from any liability, claims and damages, including but not limited to, claims for releasing or using any information revealed as a result of this search. I also understand and acknowledge that criminal convictions may result in disqualification from employment with SCCMHA or in dismissal from employment if any offer of employment has been made and accepted.

I hereby consent to having a physical examination and/or test(s) conducted by a physician or other professional of SCCMHA's choice, and understand that any offer of employment is conditioned upon the results of this examination (s) and/or test (s). I further agree to submit to a pre-employment drug screen, and I understand that the present use of illegal drugs and/or substances will disqualify me from employment with SCCMHA.

We at SCCMHA have a deep-seated belief in the potential of every person we meet. These same persons have a right to dream and imagine a life of their choosing and we are here to support those dreams and help them with opportunities to achieve.