Facilities Services Manager - Self Storage Plus : Job Details

Responsible for leading, planning, and overseeing the maintenance, safety, and physical integrity of a large portfolio of self-storage facilities that align with variable owner expectations while optimizing resource allocation. This role ensures consistent service standards, operational efficiency, vendor performance, and capital project execution across all locations. Works closely with leadership and the field, the Facilities Services Manager develops strategic policies, implements cost-effective solutions, and drives sustainability initiatives to enhance operational performance and long-term facility management.

High Level Overview of Job Responsibilities:

• Supervise facility operations, including preventive maintenance, repairs, and security handled by the field.
• Develop and enforce facility management policies and procedures.
• Ensure adherence to safety, health, and environmental regulations.
• Oversee budgets, capital projects, and vendor contracts.
• Review and approve invoices, change orders, and proposals
• Establish emergency preparedness and disaster recovery plans.
• Track key performance indicators (KPIs) to enhance efficiency and prioritization based on risk, urgency, budget impact, and business needs.
• Supervise and develop facilities staff to maintain high performance standards.
• Serve as liaison between Operations, Client Relations, and Finance teams for facility-related initiatives.
• Provide support to field staff on urgent repairs and escalated maintenance issues.

Required Skills, Knowledge and Characteristics:

• 5+ years managing large-scale, multi-site facilities portfolios (50+ sites preferred).
• Strong project management and vendor negotiation skills.
• Working knowledge of building systems (HVAC, roofing, electrical, plumbing).
• Familiarity with CMMS (Computerized Maintenance Management Systems).
• Strong leadership, problem-solving, budgeting, and time management abilities.
• Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field. Certifications such as Certified Facility Manager (CFM) or Facilities Management Professional (FMP).