Facilities Management Specialist - Insight Global : Job Details

Position: Program Manager (Facilities)

Onsite: Groton, CT

Pay: 125-145K

Responsibilities

• Oversee and coordinate the operations of multiple facilities maintenance disciplines, including electricians, HVAC, general maintenance, plumbing, Building Management Systems (BMS), LIS, asset management, Reliability, planning/scheduling, vendor management, and Maintenance, Repair, and Operations (MRO).
• Oversee the operation and maintenance of steam turbines, gas turbines, and large industrial boilers to ensure optimal performance and reliability.
• Manage high-voltage electrical distribution systems, ensuring safe and efficient power delivery.
• Monitor and analyze plant performance metrics, implementing strategies to improve efficiency and reduce downtime.
• Plan and execute preventive and corrective maintenance programs for turbines, boilers, electrical distribution and ancillary systems.
• Ensure proper operation of reverse osmosis, deionization, and wastewater treatment systems to support boiler feedwater and cooling tower requirements.
• Maintain reliable operation of compressors and air dryers for instrumentation and process needs.
• Manage cooling towers, chillers, and associated heat exchangers to support plant processes
• Oversee and manage the operation and maintenance programs of a large Chilled water plant with up to 30,000 tons of cooling capacity
• Coordinate with maintenance teams to schedule outages and repairs, minimizing operational disruptions.
• Understanding the site's safe work requirements and ensuring work is performed in accordance with safety procedures.
• Coordinate cross-functional activities to align with organizational priorities and minimize downtime.
• Oversee vendor selection, contract negotiations, and performance evaluations to ensure quality and cost-effectiveness.
• Manage inventory, procurement, and distribution of MRO supplies and spare parts.
• Implement strategies to optimize MRO processes, reduce costs, and ensure availability of critical materials.
• Monitor and track MRO performance metrics to drive continuous improvement.
• Track and report on asset performance, lifecycle costs, and reliability metrics.
• Ensure all maintenance activities comply with relevant regulations.
• Promote a culture of safety by enforcing protocols, conducting training, and performing regular audits.
• Maintain accurate documentation for inspections, permits, and compliance records.
• Foster collaboration, accountability, and a high-performance culture.
• Conduct performance reviews, set goals, and identify training needs.
• Provide regular updates to senior leadership on program performance, budgets, and key metrics.
• Prepare and present reports on maintenance activities, reliability trends, and vendor performance.
• Serve as the primary point of contact for internal stakeholders and external partners.
• Create an inclusive, high-performance work environment through strong leadership.
• Collaborate with Human Resources to ensure work activities exceed customer's expectations.
• Promote employee career development plans and providing mentorship
• Initiate and communicate a variety of personnel actions including employment, termination, performance reviews, disciplinary actions, and scheduling and/or approving overtime.
• Oversee employees on-boarding and supporting the hiring process.
• Create and maintain a succession plan.
• Maintain consistent communication with management and client on key issues, potential client issues, approach to resolutions, and quickly addressing any issues with an action plan.
• Support and/or conduct formal presentations to clients and management.
• Establish an organizational structure that ensures the most efficient utilization of resources while fulfilling the contractual requirements.
• Ensure 24 x 7 operational availability of critical facility systems
• Identify potential project problems or opportunities, analyzing the issues using all appropriate resources, developing alternatives, and arriving at the most optimum approach to mitigate problems or exploit opportunities.
• Oversee implementation of planned, preventative, and predictive maintenance programs.
• Ensure workload is effectively prioritized, assigned, tracked, and executed.
• Ensure workflows are defined, implemented, and effective.
• Ensure predictive technologies are effectively used and results are used to drive Reliability Center Maintenance.
• Ensure plans are aggressively monitored and requirements are enforced.
• Anticipate operation's needs and provide direction.
• Manage performance and progress against the plan and ensuring accurate forecasts with commensurate action plans.
• Track and report status against key performance indicators or contractual metrics on a routine basis. Implement corrective measures when measures are outside service levels or bandwidths.
• Manage performance and progress against the plan and ensuring accurate forecasts with commensurate action plans.
• Meet or exceed KPI's.
• Provide accurate monthly forecasts of cost, schedule, and resource utilization.
• Manage multiple subcontractors supporting the operations and maintenance functions.
• Work with Business Development to increase scope of services on existing contracts.
• Support BD and Group management in Contract negotiations with customers.
• Establish annual operating budgets in cooperation with customer, business manager or group financial department.
• Develop detailed budget with labor, materials, and subcontract costs identified by month for project.
• Control costs by planning work, effectively using resources, and executing to budget.
• Identify and implement cost savings initiatives in all areas of the project.

Minimum Requirements

• Bachelor's degree in Business, Facility/ Management, Maintenance Management, Engineering, or a related discipline, or demonstrated equivalent combination of education, training and experience in process or production maintenance - OR - 8 years of experience in industrial facilities or production maintenance related work.
• In addition to education/experience, 5 years of progressive career experience in industrial, pharmaceutical, biomedical, or research & development facility maintenance.
• Strong knowledge of electrical, HVAC, plumbing, and general maintenance systems.
• Familiarity with BMS software (e.g., Siemens, Johnson Controls) and LIS standards.
• Proficiency in CMMS (Computerized Maintenance Management Systems) and data analytics tools.
• Understanding of reliability engineering principles (e.g., RCM, predictive maintenance).
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to pass a medical evaluation for respirator use and be able to successfully complete a fit test for several types of respirators.
• Ability to obtain a security access badge at our client's location.
• Ability to read and understand information contained in a variety of documents or displayed on a computer screen. Demonstrated fluency in computer use including the full Microsoft product line.
• Ability to obtain an appropriate driver's license issued by the State Department of Motor Vehicles, as requested.
• This position does not include sponsorship for United States work authorization.