F&B - Legends Café Manager - Arapahoe Basin : Job Details

Job TypeFull-timeDescriptionPay Range:$24.25-$35.25/hrStatus:Seasonal Hourly (Non-exempt)Description:Food and Beverage (F&B) employees at Arapahoe Basin are committed to creating a day worth repeating for our guests, ensuring Legendary service and food quality throughout our Food and Beverage outlets.As the Legends Café Manager at Arapahoe Basin you will lead by example while overseeing the daily operations of Legends Café and the Coffee Corner to ensure a welcoming, clean and friendly environment for our guests. This position is responsible for supervising all Café Team Members, delegating daily work assignments, maintaining inventory and dealing with guest and employee relations concerns.At A-Basin, we look to be thoughtful, creative, and energetic and we are known not only for our A-mazing skiing/ riding but also for our A-mazing Food and Beverage options.Apply now and be part of The Legend!Benefits and Perks for this position include:

• Unlimited skiing/riding at: Arapahoe Basin, 20 other Colorado ski areas, and resorts across the family of Alterra Mountain Company resorts for eligible employees
• Discounted Ikon Pass for all eligible employees
• Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
• Sick pay pay for all employees
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Seasonal employees receive benefits, including preventative care, mental health services, pharmacy plans, and indemnity insurance.
• 401(k) plan with generous company match
• Financial assistance and mental health resources through WorkLife Partnership
• Shift meal each day working
• Much more! Check out all of our perks and benefits here!

Supervisory Responsibilities:

• Supervise, train, coach, and discipline Legends Café staff of about eight individuals per A-Basin standards.
• Create employee work schedules and process payroll for Legends Café staff.
• Train and encourage employees to actively participate in sustainability initiatives and support them in maintaining sustainable practices.
• Work with A-Frame General Manager and Food&Beverage Director on overall P&L management.

Essential Responsibilities:

• Interact positively with customers to ensure they are receiving the best food product/experience, and work well with all other F&B staff and other A-Basin staff.
• Responsible for opening and closing Legends Café for breakfast and lunch, including but not limited to: labor management, securing the building, and daily reconciliation of all cash registers.
• Train staff to cash handling and service standards set forth by F&B management team.
• Develop and ensure completion of daily and weekly cleaning checklists.
• Ensure upkeep and maintenance of vacuums, drink machines, reach-in coolers, and other related appliances.
• Work closely with F&B management team to ensure clear and consistent messaging to staff.
• Hold staff accountable for operational standards, including: attendance, grooming, task list, and overall service level.
• Execute group functions in Legend's Café including set up, tear down, service, and collection of payment.
• Help to achieve company-wide sustainability goals through proper management of daily bussing duties so that all trash, recycling, and compost are sorted into the correct receptacle.
• Fulfill all duties of Cafe Team Members when necessary.
• Other duties as assigned.

RequirementsExperience Requirements:

• 2 years of management or supervisory experience.
• 2 years cash handling experience.

Education Requirements:

• High school diploma or equivalent.

Skills Required:

• Reconcile a cash register using basic math and counting.
• Strong verbal communication skills required for guest interaction.
• Multitasking and strong time management skills.
• Adept at problem-solving, including being able to identify issues and resolve problems in a timely manner.

Physical Requirements:

• Use full range of body motion: bend, twist, kneel, squat, push, pull and lift up to 50 lbs.
• Stand and walk for 8-12 hours.
• Able to walk up and down stairs throughout shift.
• Withstand high altitude conditions at all times.

Other Requirements:

• Must provide own non-slip footwear.
• Must be available to work weekends and holidays.
• This position requires successful completion of a background check.

Work Environment:

• You will work almost 100% of the time indoors in a high-altitude environment. Some outside work in a cold and snowy environment is possible on any given day. Most work is performed in a highly trafficked area in view of guests. A very frequent amount of high-volume guest interaction is involved in this role. Riding a chairlift may be required for certain work locations.