EXPERIENCED AUTOMOTIVE SALES MANAGER - Firelands Toyota of Wooster/Volkswagen : Job Details

An automotive sales manager's job is to lead and motivate a dealership's sales team to achieve sales targets by developing sales strategies, training staff, analyzing data, and ensuring customer satisfaction. Key responsibilities include setting goals, overseeing marketing efforts, and collaborating with other departments to drive profitability and maintain high customer retention.

Firelands Auto Group has a well respected reputation and image with our customers, employees and communities we operate within. We are looking for honest, motivated and hard-working people to join our Firelands family. If you have a track-record of proven results and are looking for a CAREER, not a job, in the Automotive retail industry, there is no better home than Firelands!

Key Responsibilities

• Team Leadership & Motivation: Recruit, hire, train, and supervise sales professionals, setting clear performance goals and providing guidance to improve sales techniques.
• Sales Strategy & Execution: Develop and implement strategies and promotions to meet sales targets, while adapting to market trends and competitor activities.
• Performance Monitoring: Track sales data and analyze performance metrics to identify areas for improvement and ensure the team consistently meets or exceeds quotas.
• Customer Relations: Ensure high levels of customer satisfaction by addressing complaints, resolving issues, and fostering positive long-term relationships.
• Financial Management: Create sales forecasts and ensure profitability by maintaining positive profit margins.
• Cross-Departmental Collaboration: Work with other departments, such as marketing and finance, to coordinate campaigns, manage inventory, and ensure seamless operations.

Essential Skills & Qualifications

• Strong Leadership & Communication: Excellent ability to motivate, coach, and communicate effectively with both staff and customers.
• Automotive Sales Expertise: In-depth knowledge of automotive sales processes, including financing, trade-ins, and after-sales services.
• Analytical Skills: Ability to compile, analyze, and interpret sales data and market trends.
• Business Acumen: Understanding of financial concepts, including budgeting, sales pricing, and profit margins.
• Technical Skills: Proficiency with CRM platforms and other automotive digital programs.
• Ethical Conduct: Strong adherence to company policies and industry regulations, with a focus on ethical standards.

Proficiency in dealership management software (preferably CDK or similar DMS system).

Strong attention to detail and accuracy in handling financial transactions. Valid driver's license and ability to pass a background and drug test.

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