Executive Hospitality Specialist - Ricoh : Job Details

We are seeking a highly motivated, professional Executive Hospitality Specialist to support executive-level clients and teams within a corporate office setting. This role is ideal for an individual who has a passion for the food and service industry and a keen understanding of hospitality, events, and meeting services. You will be an integral part of a team focused on providing a seamless, luxurious experience for our clients-ranging from conference room setups to VIP events and personalized service. In this role, you will manage a variety of tasks, from coordinating sophisticated meetings and event setups to addressing the travel, transportation, dining, and hotel needs of our clients. Your ability to anticipate needs, provide exceptional service, and maintain a polished and professional demeanor will ensure our clients and their guests experience unparalleled support. This is a unique opportunity to transition from a hotel or restaurant environment into a private office, offering a dynamic, fast-paced atmosphere with the satisfaction of knowing you are integral to the success of high-level corporate events. Key Responsibilities: Client-Focused Hospitality & Concierge Services: Anticipate and fulfill executive clients' needs, including personal requests for travel arrangements, transportation, hotel accommodations, dining, shopping, and package handling.Provide a high level of concierge services to ensure the comfort and satisfaction of both clients and guests.Coordinate seamless event execution for meetings, banquets, VIP parties, and company functions.Maintain a discreet, professional, and service-first attitude when interacting with clients and guests. Event & Meeting Coordination: Manage event coordination from start to finish, including conference room setups and breakdowns per detailed client specifications.Oversee food and beverage service, ensuring all requirements are met with precision and quality.Setup and breakdown of all conference room furniture (tables, chairs, podiums) and any equipment needed (flip charts, whiteboards, audiovisuals, etc.).Provide service for catered events, including managing food and beverage servicethroughout meetings and events.Ensure cleanliness and orderliness in meeting rooms, break areas, kitchens, and pantries.Operational Excellence & Attention to Detail:Maintain a well-organized and fully stocked inventory of food, beverages, and office supplies to meet the needs of clients.Supervise kitchen cleanliness and equipment maintenance, including coffeemachines, refrigerators, and dishwashers.Perform regular conference room sweeps to ensure rooms are tidy and fully equipped before, during, and after events.Handle incoming and outgoing mail, packages, and deliveries with care and efficiency. Team Collaboration: Work closely with the Site Manager or Assistant Site Manager to ensure the smooth operation of all functions and events.Collaborate with internal teams to ensure event requests are communicated accurately and executed on time.Maintain proactive communication with clients to ensure their evolving needs are met.Additional Support Duties:Handle general clerical, reception, and administrative support as required (e.g., distributing office supplies, email and mail).Ensure cleanliness and maintenance of office areas, including trash removal, dusting, and light housekeeping duties in kitchens and meeting spaces. Required Skills & Qualifications: A minimum of five years of experience in high-end hospitality, whether in conference management, conventions, or fine dining restaurant service.Strong understanding of food and beverage service, including knowledge of event setups and hygiene practices.Demonstrated ability to provide executive-level concierge services, managing a variety of personal and professional requests.Strong attention to detail and ability to anticipate client needs.Professional demeanor with the ability to manage high-level clients in a luxury, dynamic environment.Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and clients.Flexibility to adapt to changing priorities and client needs.Ability to maintain confidentiality and discretion at all times. Preferred Qualifications: Previous experience working in a corporate office or similar professional setting.Familiarity with event management software or calendar systems. Multilingual skills a plus. PandoLogic. Category: Hospitality & Tourism, Keywords: Hospitality Specialist