Executive Director - City of New York : Job Details

The selected candidate will be offered a salary between $115,000.00 - $121,000.00. You must be a current employee of the Administration for Children's Services to be considered for this position. This position is only open to candidates who are permanent (not provisional) in the civil service title of Administrative Director of Social Services.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The Division of Prevention Services (DPS) and its network of contracted providers deliver one of the largest and most diverse continuum of community-based child welfare prevention services in the nation and across New York City to improve safety, wellbeing, and permanency for thousands of families and children each year. DPS focuses on systems improvement, innovation, and strategy initiatives that require collaboration with major stakeholders to address urgent or emerging provider and family needs, city or state mandates, and high priority strategic goals of ACS leadership. The Office of Family Engagement team in DPS provides services designed to strengthen and stabilize families, prevent the need for out of home care, expedite permanency and prevent the replacement of child in foster care. In addition, the team provides policy guidance to Children's Services staff and preventive provider agencies working with children and youth with a variety of education, medical, mental health, and developmental challenges. Specific duties of the Support Line Executive Director include: overseeing the operational functions of the support line while assessing programmatic needs to enhance resources that improve family functioning and child well-being; identifying, connecting, and building relationships that strengthen community resources for families and stakeholders; providing operational guidance to the Support Line Director and staff; responding to high level incoming inquiries to the Prevention Support Line and/or the Connect Mailbox in a professional, empathetic, and non-judgmental manner; supporting with troubleshooting high risk and sensitive concerns received by the Support Line and/or mailbox; monitoring, assessing, and maintaining all data from Support Line Consultants to support submission of end of month data report; supporting Director and staff when needed by listening actively and attentively to callers' concerns and questions; gathering pertinent information from callers, including details about the child, and any other relevant circumstances; providing supervisory clinical assessment as appropriate when providing support to Director and staff; building and strengthening community resources and relationships with internal and external stakeholders; leading collaboration with internal and external stakeholders, including child protective services, law enforcement, and community organizations, to coordinate appropriate responses; completing administrative functions, including documentation of call information accurately and thoroughly in the designated database or case management system; attending/participating in ongoing training and professional development activities to stay informed about best practices, legal requirements, and emerging issues in the field of child welfare; and having previous experience working in child welfare, social services, or crisis intervention.

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or 2. Education and/or experience equivalent to 1 above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in 1 above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.