Executive Briefing Center & Event Operations Manager - Harvey Nash : Job Details

Job Title: Executive Briefing Center & Event Operations Manager

Location: Dallas, TX (Onsite – 5 Days/Week)

Duration: 6-Month Contract (Possible extension based on performance)

Job Summary:

Samsung is seeking an Executive Briefing Center & Event Operations Manager to lead the daily operations, events, and visitor experiences within our Executive Briefing Center (EBC) in Dallas, TX. This high-tech, client-facing showroom is used for executive meetings, product demonstrations, and partner briefings.

The selected candidate will serve as the central point of coordination between Sales, Product, Marketing, and Engineering teams — ensuring the space is always event-ready and each client interaction is executed flawlessly.

This is a time-sensitive opening, with interviews moving quickly.

🏢 About the Facility:

The Executive Briefing Center (EBC) consists of two showcase rooms featuring Samsung's latest innovations. The space is designed to host everything from small customer visits (5 attendees) to large partner events (125+ attendees), providing a premium brand experience.

🎯 Key Responsibilities:

🔧 Facility & Event Operations:

• Manage day-to-day operations of the EBC showroom.
• Ensure the space is presentation-ready: cleaning, product setup, and hospitality.
• Execute meetings, tours, and events — including guest check-in and scheduling.
• Provide light tech support (power on/off demos, connect Wi-Fi, update content).
• Coordinate internal teams and external vendors (e.g., catering, cleaning, AV).
• Host and guide guests during tours or executive visits.

🤝 Cross-Functional Collaboration:

• Liaise with Sales, Product Marketing, and Engineering teams for event planning and showroom updates.
• Align with building management for facility support or maintenance needs.
• Partner with community and sales teams to support special events or activations.

📈 Marketing & Reporting:

• Create pre-sale and post-sale communications to drive attendance and follow-up.
• Assist in monthly and quarterly reporting using Salesforce and internal tools.
• Capture and share ROI metrics from events and client engagements.

💰 Vendor & Budget Management:

• Select and manage third-party vendors (catering, facility services, etc.).
• Track and reconcile event-related expenses.
• Support periodic showroom refreshes, including installation coordination.

✅ Requirements:

📚 Education:

• Bachelor's degree required. Preferred fields: Communications, Marketing, PR, Event or Hospitality Management

💼 Experience:

• 2–3+ years in showroom operations, event planning, trade shows, or customer experience roles.
• Industry experience in consumer electronics, retail tech, medtech, or B2B tech is ideal.
• Experience working in a high-touch, client-facing environment.

🛠 Technical Skills:

• Familiarity with Salesforce, Microsoft Office (Outlook, Excel, PowerPoint).
• Experience with event registration or scheduling tools is a plus.

🧠 Soft Skills:

• Strong project management and organizational skills.
• Confident communicator with executive-level stakeholders.
• Skilled multitasker who thrives in a variable, fast-paced environment.

🌟 Top 3 Skills We're Looking For:

• Event Planning & Execution
• Organizational & Project Management
• Cross-Functional Collaboration

📌 Note: Interviews are moving quickly. This is a high-priority role expected to be filled ASAP.