Executive Assistant RO - Marriott : Job Details

CORE WORK ACTIVITIES - Maintains confidentiality of proprietary materials and information. - Protects the privacy and security of guests and coworkers. - Follows company and department policies and procedures. - Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Performs other reasonable job duties as requested by Supervisors. Guest Relations - Addresses guests' service needs in a professional, positive, and timely manner. - Listens and responds positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE, ASGARD) to resolve issues and build trust. - Welcomes and acknowledges each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Anticipates guests' service needs, including asking questions to better understand needs and watching/listening to guest prefe...Executive Assistant, Executive, Assistant, Technology, Hotel, Information, Computer