Excursions Director - American Cruise Lines : Job Details

Arrange, confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers. Be extraordinarily well-versed in the cruising region, ports of call and excursions offered. Accompany guests on daily excursions as a company representative and brand ambassador. Coordinate, communicate and confirm all logistics with vendors, coach companies and ground operators to ensure timely and smooth service. Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements. Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour. Present a detailed Excursion Briefing to guests at the beginning of every cruise. Communicate excursion changes to guests confidently. Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware. Manage launch boat operations with the Mate. Coordinate weekly office inventory. Coordinate t...Director, Transportation, Management