Event Support - Manhatta : Job Details

Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer's Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality. Who you are: The Event Support team member is an hourly team member who delivers thorough and thoughtful hospitality and service. They support the Server and Captains by nurturing positive team and guest interactions, which leads to exceeding guest expectations. You have great communication skills, strong work ethic, and a knowledgeable passion for food and beverage service. The ability to interact with staff, clients and other stakeholders in a fast-paced environment while remaining flexible, proactive, efficient, and reliable is crucial to this role. The ideal candidate exudes a high level of professionalism and hospitality expertise at all times. What you'll do:

• Consistently support a culture of Enlightened Hospitality
• Possess an understanding of proper steps of service and consistently executes them with efficiency and grace, while maintaining a sense of urgency throughout service
• Anticipate and respond to guest needs
• Ensure constant communication with Event Captains, staff members, management and the kitchen during service
• Maintain the high standards of cleanliness and proper appearance throughout all areas of event venues
• Reliably complete all assigned set up and breakdown tasks
• Demonstrate knowledge of Department of Health (DOH) and USHG's health and safety standards
• Demonstrate a desire to learn more about the event and work as a team
• Demonstrate basic guest recognition skills—can identify USHG leadership, key clients, and event hosts
• Show understanding of all service styles (ex: reception, buffet, seated, coat check)
• Demonstrate appropriate tableside and guest interaction manner
• Works effectively and safely with team members to complete set up and break down tasks and service

What we need from you:

• Catering/fine-dining experience is helpful; service and hospitality-oriented attitude a must
• On-demand availability
• TIPS Certification (preferred)
• NYC Food Handler's Certificate (preferred)

What you'll get from us: At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As an Event Support team member, you'll enjoy:

• Competitive pay: Hourly rate of $30/hour
• Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Invest in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.