Cafe Boulud New York is seeking a Events Manager to assist the Events Director and/or department with excellent organizational, planning, and time management skills, capable of handling multiple projects simultaneously in a fast-paced environment. This position will support the Private Events Director and/or Department in promoting and selling events to maximize revenue. The ideal candidate is strategic, proactive, and has a proven track record in sales and F&B management. Excellent communication and interpersonal skills are required.
This position receives a base salary in addition to commission.
ESSENTIAL FUNCTIONS AND DUTIES:
- Promote and sell event space and oversee booked events with operations.
- Maximize event revenue through menu planning and upgrades.
- Support the events department in managing incoming inquiries.
- Correspond and maintain leads from platforms like Tripleseat and Outlook, ensuring follow-up on the same business day.
- Prepare, communicate, and post weekly BEOs for smooth event execution.
- Coordinate all administrative details from inquiry to close, including negotiations, proposals, contracts, payments, floor plans, rental orders, and post-event follow-up.
- Manage logistical details such as site inspections, tastings, vendor meetings, COI paperwork, and onsite client contact.
- Responsible for BEOs, menu cards, event details, billing, deposits, payments, and updating reservation systems.
- Conduct on-site visits with clients and greet hosts at event start to ensure satisfaction and handle last-minute requests.
- Prepare documents for staff review, create menu and escort cards, and place orders for special needs.
- Support sales reporting, budgeting, deposit and commission logs, and financial analysis.
- Collaborate with marketing and PR teams to drive sales.
REQUIRED SKILLS AND QUALIFICATIONS:
- Excellent verbal and written communication skills.
- Ability to learn and perform essential functions accurately and safely.
- Strong client coordination and greeting skills.
- Exceptional telephone etiquette and active listening skills.
- Provide courteous, friendly service to guests.
- Understanding of booking policies and procedures.
- Proficiency with Microsoft Office, Tripleseat, allseated, UpServe, Resy, or similar software.
- Knowledge of kitchen functions, culinary practices, restaurant, and banquet operations.
OTHER REQUIREMENTS:
- Flexible schedule due to industry cyclical nature, including nights, weekends, and holidays.
- Attendance at training sessions and meetings is mandatory.
EXPERIENCE:
- Minimum 3 years in Events or Catering Sales in fine dining, Forbes, or Michelin restaurants.
- Experience coordinating events generating at least $2.5 million in revenue.
- Large-scale or high-volume event experience is a plus.
- Passion and knowledge of food, wine, and hospitality.
- Proficiency in Microsoft Outlook, Office Suite, Resy, allseated, and Tripleseat.
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