Event Captain - City Winery : Job Details

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate about sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in various configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies and active cultural patrons—bringing the wine country experience to the middle of a large city.

We are proud to offer a safe workplace for our employees. In the interest of safety for all City Winery employees, the Company requires all employees to be fully vaccinated (defined as 1 dose for a 1-dose series or 2 doses for a 2-dose series of the COVID-19 vaccine), and encourages employees to receive their booster shot if eligible, unless due to a bona fide medical or sincerely held religious reason, in which case a reasonable accommodation will be discussed unless it causes an undue hardship to City Winery.

Position Summary

City Winery Event Captains will host events in coordination with the Manager on Duty (MOD) to execute the Banquet Event Order (BEO), supervise staff, coordinate with the kitchen, and uphold the highest standards of hospitality to clients and guests.

Overview of Responsibilities

• Have complete knowledge of the BEO prior to the event and be responsible for its execution.
• Provide a full breakout of staff responsibilities 30 minutes prior to the event, with MOD approval if necessary.
• For events with a Wine Captain, ensure the Wine Captain is prepared with beverage needs, pull sheets, and coordination tasks. When no Wine Captain is assigned, the Event Captain will perform these duties.
• Run the pre-shift meeting with MOD, assigning staff roles.
• During dinner service, ensure proper execution of kitchen expo and tableside service.
• Supervise staff during the event, ensuring tasks are completed and downtime is utilized effectively.
• Supervise handling of materials to prevent breakage or loss.
• Perform other tasks as requested by management.

Closing Responsibilities

• Approach responsible parties within 15 minutes of scheduled event end to discuss extension possibilities.
• Communicate with bar staff that alcohol service will cease at scheduled times.
• Supervise event breakdown, ensuring it is done considerately.
• Encourage guest departure if guests linger beyond 15 minutes after the scheduled end.
• Lead a walkthrough post-event, ensuring cleanup is satisfactory, then clock out staff with MOD approval.
• Leave event logs and beverage tabs on the Beverage Director's desk, and provide copies for closing notes.
• Perform other duties as assigned.

Perks & Benefits

Enjoy comped concerts and dining, employee discounts, free family meals, 401K, volunteer opportunities, flexible spending accounts, and more depending on the position and eligibility.

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable accommodations are provided for qualified applicants with disabilities. Contact: [email protected] or 407-###-####.

All new hires must complete Form I-9 and provide proof of eligibility to work in the U.S.

An Automated Employment Decision Tool (AEDT) will score skills and responses. For bias audit details, visit www.talentify.io/bias-audit-report. NYC applicants may request an alternative process at [email protected] or 407-###-####.