EV Customer Solutions Advisor - Apex Systems : Job Details

Apex Systems is currently hiring for an Electric Vehicle Customer Solutions Advisor in the San Diego, CA area.

The position is designated asHybrid,with candidates being required to be located in theSan Diegoarea.

**Please note if you do not have relevant experience, you will not be considered**

Job Title:EV Customer Solutions Advisor

Job Description:

Are you passionate about clean transportation and eager to drive the adoption of electric vehicles (EVs)? We're looking for a dynamic EV Customer Solutions Advisor to lead our site acquisition and customer onboarding process for EV charging infrastructure and transportation electrification advisory services. Join us in accelerating the transition to a sustainable future!

Responsibilities:

50% Customer Engagement/Sales/Customer Relationship Management:

• Lead the sales and customer engagement process to generate leads, establish a book-of-business across all eligible customer segments, and secure program participation.
• Educate customers on our clean transportation programs portfolio, including available EV charging infrastructure programs and advisory services.
• Develop and present customized presentations to support sales and site recruitment, responding to all customer program inquiries.
• Manage the site acquisition/customer onboarding process (determine project eligibility, conduct site screening, lead site walk technical team, desktop review, preliminary design, and negotiate agreements/easements when applicable).
• Understand regulatory and political landscapes and requirements for Clean Transportation programs.

30% Project Management:

• Present, communicate, and manage customer expectations and experiences on all activities leading to successful project completion.
• Develop and maintain project parameters and requirements.
• Coordinate input from various departments within the Company to meet project objectives.
• Convey time-sensitive project schedule concerns related to charging infrastructure installation.
• Track and report on project status, developing project schedule milestones for the book-of-business.
• Secure customer commitments to meet program and project completion schedules.
• Represent all clean transportation portfolio offerings in sales and marketing opportunities with potential customers and relevant channel partners.
• Participate in outreach events, and develop and deliver PowerPoint presentations on clean transportation program offerings to external audiences.

5% Perform Other Duties as Assigned:

• Document all relevant program processes and procedures for program compliance.
• Implement lessons learned from statewide IOUs and previous transportation electrification programs.

Qualifications:

• Bachelor's degree in Marketing, Business, Communications, Engineering, or equivalent is required.
• 3-5 years of related experience or equivalent experience/training.
• Excellent written and verbal communication skills to deliver persuasive presentations.
• Previous experience in customer service, account management, and/or sales is desirable.
• Knowledgeable about EVs and EVSE for end-use applications is highly desirable.
• Effective account management skills and experience.
• Some travel is required to attend conferences and industry-related events.
• Must have a valid CA Driver's License.
• Able to load/unload, set up/tear down outreach booths, and stand for long periods during events.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-###-####.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.