Equipment Delivery Specialist & Outreach Coordinator - State of Utah : Job Details

Salary: $22.00 Hourly Location : Salt Lake County, UT Job Type: Part Time Job Number: 46285 Agency: 700 Public Service Commission Unit: 7010 PSC Administration Opening Date: 09/09/2025 Closing Date: 9/22/2025 11:59 PM Mountain FLSA: Non-Exempt Recruiter: Michelle Campbell ~ [email protected] ~ 801-###-#### # of Openings: 1 Location: Relay Office - 168 N. 1950 W., Suite 103, Salt Lake City, Utah 84116 Benefits: This position is not eligible for benefits. Background Check: You must successfully pass a criminal history check. Schedule Code: IN - This is a career service exempt at will position. Employees in this schedule may not work more than 30 hours per week. Driver License Requirements: Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: eligibility/Current Rules EEO Statement: The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, dial 711 or TTY: 800-###-####. Job Description The Public Service Commission of Utah is looking for a skilled and motivated individual to fill an Equipment Delivery Specialist & Outreach Coordinator position. This is a part-time position without benefits and requires the use of your own personal vehicle.Job Description The Telecommunications Equipment Distributor will be working for the Public Service Commission on the Telecommunications Equipment Distribution Program; which is a state-mandated program that provides telecommunications services, Relay Utah and specialized telephone equipment to persons who are deaf, hard of hearing or speech impaired, providing equal access to basic telephone service. In addition, the individual will be responsible for developing and implementing outreach strategies to individuals and groups to raise awareness of the Telecommunications Equipment Distribution and Telecommunications Relay Services among eligible populations. This role includes collaborating with local organizations, community groups, and stakeholders to promote services, conduct informational presentations, and ensure that individuals are informed about their eligibility and available resources. The individual will also gather feedback from the community to continuously improve outreach efforts and ensure that they meet the needs of the populations served. Principal Duties This employee will report to the Commission Secretary and perform the following duties:

• Distributing, troubleshooting and repairing of specialized telecommunications equipment.
• Providing training to various consumer groups who meet eligibility criteria to receive specialized telephone equipment.
• Developing and implementing outreach strategies to raise awareness of the Telecommunications Equipment Program and Telecommunications Relay Services for individuals who are dear, hard of hearing, or speech challenged.
• Collaborating with local organizations and community groups to promote services and conduct informational presentations.
• Attending Outreach Events.
• Gathering feedback from the community to improve outreach efforts and ensure they meet the needs of the populations served.

Minimum Qualifications The Ideal Candidate for this position is someone who:

• Has excellent customer service skills.
• Is organized.
• Has access to a personal vehicle.
• Community Engagement: Experience in outreach, particularly those targeting individuals who are deaf, hard of hearing, or speech challenged.
• Communication Skills: Strong interpersonal skills to effectively engage with diverse community groups and stakeholders.
• Training Experience: Demonstrated ability to conduct workshops or informational presentations that educate potential recipients about available resources and eligibility criteria for the program.
• Cultural Competence: An understanding of the unique needs and challenges faced by individuals with disabilities, ensuring outreach efforts are sensitive and effective.

Preference

• Preference may be given to applicants who speak Spanish and/or is fluent in American Sign Language (ASL).

The Agency For more information on the Public Service Commission of Utah please DHRM rules regarding promotions and transfers apply to current state of Utah employees. Benefits: The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for a detailed information page: To access a Total Compensation Calculator in Excel format click FMLA General Notice: (right click + open link in new tab) (clic derecho + abrir en una pestaña nueva?) 01 #Please indicate how you heard about this specific job posting.

• State of Utah job site (www.governmentjobs.com/careers/utah)
• Referred by a Friend or Family
• Indeed
• Other External Job Board or Site
• LinkedIn
• Social Media (Facebook, Twitter, etc.)
• DWS job website (www.jobs.utah.gov)
• Advertisement (Digital Ad, Billboard, Print, etc.)
• Professional Network (Association, Membership, Work Colleague)
• University Network (Handshake, School Job Board, Career Center, etc.)
• Contacted by a Recruiter
• Career or Job Fair
• Internship
• Interviewed for different position
• Internal communications (Agency/Division, etc.)
• Other (not listed above)

02 Your resume and work history must validate your answers on this application. If not, you may be disqualified or receive a lower overall score eliminating you from consideration. See resume is not an acceptable response. You must provide adequate and enough detailed information in your responses to support your selections.

• I acknowledge I have read the previous statement.

03 Do you have experience distributing, troubleshooting and repairing specialized telecommunications equipment?

• Yes
• No

04 Describe your experience distributing, troubleshooting and repairing specialized telecommunications equipment to justify the previous selection. 05 Rate your organizational skills and your ability to coordinate activities and tasks with others.

• No experience
• Beginner - I have very limited work experience with organizational skills and the ability to coordinate activities and tasks with others and would need training and support to be effective.
• Intermediate - I have some work experience with organizational skills and the ability to coordinate activities and tasks with others and would be effective with limited training and support.
• Advanced - I am highly proficient and have extensive work experience with organizational skills and the ability to coordinate activities and tasks with others and would bring immediate value to the position.

06 Describe where you gained your experience with organizational skills and your ability to coordinate activities and tasks with others to justify your previous rating. 07 Rate your work experience providing customer service over the telephone, email and in person.

• No experience
• Beginner - I have very limited work experience providing customer service over the telephone, email and in person and would need training and support to be effective.
• Intermediate - I have some work experience providing customer service over the telephone, email and in person and would be effective with limited training and support.
• Advanced - I am highly proficient and have extensive work experience providing customer service over the telephone, email and in person and would bring immediate value to the position.

08 Describe your work experience providing customer service over the telephone, email and in person to justify your previous rating. 09 Do you have experience training to various consumer groups who meet eligibility criteria to receive specialized telephone equipment?

• Yes
• No

10 Do you have experience in outreach, particularly those targeting individuals who are deaf, hard of hearing, or speech challenged?

• Yes
• No

11 Rate your communication skills.

• No experience
• Beginner - I have very limited work experience in this area and would need training and support to be effective.
• Intermediate - I have some work experience in this area and would be effective with limited training and support.
• Advanced - I have strong interpersonal skills to effectively engage with diverse community groups and stakeholders and would bring immediate value to the position.

12 Please describe your communication experience and where this experience was gained. 13 Please rate the level of your American Sign Language (ASL) skills.

• No ASL skills
• Beginner (know the alphabet and a few signs)
• Intermediate (can communicate pretty well in a casual setting)
• Advanced (can communicate well in a variety of settings, perhaps a novice interpreter)
• Fluent (a native signer whose main method of communication is ASL or higher-level interpreter)

14 Do you speak Spanish fluently?

• Yes
• No

15 Do you have access to a personal vehicle?

• Yes
• No

Required Question