Equipment Control Specialist - Pacifica Trucks LLC : Job Details
Equipment Control Specialist
Pacifica Trucks LLCJob Location : Long Beach,CA, USA
Pacifica Trucks, LLC (a division of Pacifica Logistics Group) is a fast-growing company with ample advancement opportunities. Since our inception in 2004, our talented and valued employees have been committed to providing exceptional customer service through an ecosystem of cutting-edge technologies. We specialize in drayage, container storage, and brokerage services to help build a sustainable and lean supply chain. As a logistics company, we are fully committed to social responsibility, the environment, and the communities we live and work in. One of our major initiatives is to embrace the Clean Truck Program since we are committed to zero emissions and clean air.
We offer 100% COVERED medical, dental, vision, and life insurance, a 401(k) retirement plan, identity theft insurance, paid vacations, holidays, sick days, and more for our employees!
Job Summary
The Equipment Control Specialist is responsible for planning, directing, and managing company and customer-owned chassis and containers at terminal and customer locations. This role ensures accurate system updates, tracks and traces equipment, audits invoices, schedules maintenance, and manages email communications. The position supports dispatch, operations, and account management teams to optimize equipment utilization, reduce per diem exposure, and maintain compliance with company guidelines.
Essential Duties and Responsibilities
Duties include, but are not limited to:
- Equipment Tracking and Management:
- Monitor and update equipment status (chassis and containers) in the TMS system.
- Track and trace equipment locations daily to ensure accurate system records.
- Coordinate with site locations to identify and recover equipment.
- Maintain and manage Pacifica's equipment pool, ensuring all assets are properly tagged.
- Manage daily terminal appointments for empty returns to maximize single and dual transactions.
- Monitor daily termination sites and ensure proper scheduling of container appointments to mitigate per diem exposure.
- Reporting and Analytics:
- Generate daily, weekly, and monthly reports on equipment usage, dwell time, and utilization.
- Issue and reconcile Empty Container Status Reports and Chassis Utilization Reports.
- Analyze network-wide equipment dwell times and address the risk of per diem charges.
- Invoice Auditing:
- Validate and dispute vendor and ocean carrier invoices related to equipment usage, including per diem.
- Customer Service:
- Provide equipment-related support to internal departments and external customers.
- Respond promptly to equipment-related inquiries via email and phone.
- Administrative Responsibilities:
- Manage the Equipment Control email inbox.
- Follow and enforce company policies and administrative procedures.
- Meet designated KPIs weekly, monthly, and quarterly.
- Collaboration:
- Work closely with dispatch, safety, and customer service teams.
- Maintain strong partnerships with operations and account management to ensure efficient equipment management.
- Other Duties:
- Various special projects and responsibilities as assigned by management.
Supervisory Responsibilities: This job has no supervisory responsibilities.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job functions are typically performed in an office setting.
Education and/or Experience: Bachelor's degree or equivalent combination of education and experience (one to two years preferred).
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Bilingual English/Spanish a plus.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Outlook, Microsoft Excel, and Microsoft Word in addition to knowledge of various types of office equipment; experience with TMS systems is a plus.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; outside weather conditions, and the risk of electrical shock. The noise level in the work environment is usually moderate to loud.
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