Epic Fertility Analyst - Product Services & Management Analyst - Northwell Health : Job Details

Epic Fertility Analyst - Product Services & Management Analyst

Northwell Health

Job Location : Melville,NY, USA

Posted on : 2025-07-26T12:24:08Z

Job Description :

Job Description

Participates in the analysis, configuration, testing, and ongoing support of the Epic Fertility application. Researches, studies, and analyzes system-related issues and provides appropriate resolutions. Ensures the integrity, maintenance, and operations impact on data integrity for the organization. Recommends and delivers product and solution plans and support materials throughout implementation, helping ensure smooth operations post-implementation.

Job Responsibilities

  • Analyzes, verifies, tracks, and recommends development of implementation plans for system development and implementation of products and solutions, including discovery, design, conversion, testing, and other project cycle components and agile delivery.
  • Serves as a liaison between business and technology teams.
  • Develops and delivers training programs for current and prospective users; educates practice, site, and corporate management on project operations and procedures.
  • Assists implementation team in configuring HIPAA rules based on system policies and legal requirements.
  • Ensures processes are compliant with system policies, applicable laws, and contractual agreements.
  • Performs solution audits; resolves discrepancies as required.
  • Collaborates with implementation teams to resolve user issues.
  • Provides customer support during and post-implementation; conducts post-implementation satisfaction surveys; advises management on results and recommends actions; troubleshoots issues and resolves concerns; designs transition and implementation plans for newly acquired facilities.
  • Works under general guidance; work assignments are varied and require interpretation and independent decision-making.
  • Performs related duties as required. All responsibilities are considered essential functions under the Americans with Disabilities Act. Duties not mentioned but considered related are not essential.

    • Job Qualifications

    • Bachelor's Degree required, or equivalent combination of education and related experience.
    • Bachelor's degree in Computer Science, Business, or Engineering preferred.
    • Minimum of 3 years of relevant experience required; experience in a dynamic, high-technology environment preferred.
    • Excellent communication, interpersonal, and leadership skills preferred.

    Preferred:

    • EpicCare Ambulatory certification or Fertility workflow experience preferred.

    *Additional Salary Details

    The salary range and/or hourly rate listed is a good faith estimate of potential base compensation at the time of this job advertisement and may be modified in the future. Several factors may influence the final salary or rate, including location, experience, education, credentials, and internal policies.

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