EPIC Cross Project Testing Coordinator - HTC Global Services : Job Details

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your careerwith the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. We are seeking an Epic Cross-Project Testing Coordinator to oversee and coordinate testing activities across multiple Epic applications during implementation, upgrades, and optimization projects. This role ensures that testing is comprehensive, well-documented, and aligned across clinical, revenue cycle, and technical domains. The ideal candidate will have experience in Epic implementations, strong knowledge of Epic testing cycles (unit testing, integrated testing, parallel testing, and user acceptance testing), and the ability to collaborate with analysts, project managers, and operational leaders. Key Responsibilities Testing Strategy & Planning Develop and maintain a cross-project testing plan covering unit, integrated, regression, parallel, and user acceptance testing (UAT). Establish test scope, objectives, entry/exit criteria, and success metrics for each phase. Partner with application teams and project leadership to identify cross-module testing dependencies. Coordination & Execution Coordinate testing schedules, resources, and environments across multiple Epic applications. Facilitate communication between clinical, revenue cycle, and technical teams to ensure test coverage. Monitor progress of testing activities, escalate issues, and track defect resolution. Documentation & Reporting Maintain test scripts, test cases, and defect logs in alignment with project standards. Provide regular testing status updates to project leadership, highlighting risks, blockers, and completion percentages. Support audit and compliance requirements by ensuring proper documentation of testing results. Issue Management & Quality Assurance Track and manage defects through resolution, working with Epic analysts, build teams, and technical staff. Ensure testing validates not only functionality but also workflow integration, data integrity, and regulatory compliance. Proactively identify gaps in test coverage and propose remediation plans. Go-Live & Post-Implementation Support Support cutover testing and go-live readiness assessments. Coordinate validation of converted data, interfaces, and downstream system connectivity. Facilitate post-go-live stabilization testing and optimization initiatives. Qualifications Education/Certification: Bachelor's degree in Healthcare, Informatics, Information Systems, or related field preferred. Epic certification(s) in one or more modules strongly preferred. ISTQB or other software testing certification a plus. Experience: 3–5 years of Epic implementation or upgrade project experience. Prior experience as a testing coordinator, test lead, or QA analyst in healthcare IT. Knowledge of Epic testing methodologies (NVT, IST, UAT, regression, parallel). Skills: Strong organizational and coordination skills with the ability to manage multiple parallel test efforts. Excellent written and verbal communication, including reporting to executives and project leadership. Analytical mindset with attention to detail and commitment to quality assurance. Ability to work effectively across clinical, business, and technical stakeholders. Preferred Qualifications Hands-on experience with Epic testing in multiple modules (clinical, HIM, revenue cycle). Familiarity with test management tools (HP ALM/Quality Center, Zephyr, qTest, etc.). Experience coordinating testing for large-scale EHR implementations (Cerner to Epic, Allscripts to Epic, etc.). Knowledge of healthcare operations and regulatory requirements (CMS, HIPAA, Joint Commission). Why Join Us Play a pivotal role in ensuring the success of our Epic implementation and optimization projects. Work at the intersection of clinical, revenue cycle, and technical teams to ensure quality and safety. Competitive salary, comprehensive benefits, and opportunities for ongoing Epic project involvement. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier. LI-ST1 LI-Remoteaa415a4b-8b21-40fc-a65c-70d2b25ca29a