Epic Certified Research Analyst - Product Services & Management Analyst - Northwell Health : Job Details

Overview

Epic Certified Research Analyst - Product Services & Management Analyst at Northwell Health. This role analyzes, verifies, tracks and recommends for Project, Product and Solution implementation and maintenance. Acts as a liaison between business and technology teams and supports post-implementation operations.

Base pay range

$66,220.00/yr - $108,180.00/yr

Responsibilities

• Analyzes, verifies, tracks and recommends for development of implementation plans for system development and implementation of products and solutions, including discovery, design, conversion, testing, and other components of the project plan cycle and agile delivery.
• Serves as a liaison between business and technology teams.
• Participates in developing and delivering training programs for current and prospective users; educates practice, site, and corporate management on project operations and procedures.
• Assists the implementation team in configuring HIPAA rules based on system policies and legal requirements.
• Ensures processes are compliant with system policies, applicable laws, and contractual bargaining agreements.
• Performs solution audits and resolves discrepancies as required.
• Collaborates with implementation teams to resolve user issues.
• Consults with departments to provide customer support during and after implementation.
• Conducts post-implementation satisfaction surveys; advises management of results and recommends actions; troubleshoots issues and resolves concerns; designs transition and implementation plans for newly acquired facilities.
• Operates under general guidance; work assignments are varied and require interpretation and independent decisions on course of action.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act.

Qualifications

• Bachelor's Degree required, or equivalent combination of education and related experience.
• Bachelor's degree in Computer Science, Business, or Engineering preferred.
• Minimum of 3 years of relevant experience; experience in a dynamic, high-technology environment preferred.
• Excellent communication, interpersonal & leadership skills preferred.

Highly Preferred

• Epic certifications highly preferred

Employment type

• Full-time

Job function

• Information Technology

Industries

• Hospitals and Health Care