Enterprise Resource Planning (ERP) Team Manager - United Radio : Job Details

United Radio is an employee-centric organization. We are building a team of people who share core values of positivity, exceptional work ethic and a commitment to working smarter to get the job done. With over 100 years in the industry with a reputation for technical expertise and the ability to offer customized solutions, United Radio delivers a variety of applications across a diverse mix of over 40 end markets in the US. United Radio's headquarters are in Syracuse, NY with a secondary location in Peachtree City, Georgia. Summary: The ERP Team Manager is a key role within the company that will work with business stakeholders and IT to provide effective strategic leadership and planning of United Radio's ERP M3 Cloud conversion and associated technologies. This role will be responsible for leading a team to create and implement M3 Cloud system and ancillary applications. Essential Duties and Responsibilities include the following. Other duties may be assigned. Supervisory Responsibilities:

• Coach/Mentor direct reports in areas of improvement and continuous improvement including but not limited to employee relations, training, team building, etc.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Other Duties/Responsibilities:

• Build trust, respect, rapport and collaborative relationships with divisions, corporate departments.
• Point of contact for customer escalations to create positive interactions.
• Partner with stakeholders to conduct needs assessment meetings to scope requirements, create functional and technical specifications, and propose solutions.
• Develop, document, and maintain operational and configuration procedures.
• Applies prudent judgment, exhibits a positive attitude, and demonstrates creativity in all phases of incumbent duties and responsibilities.
• Learn and comprehend business processes and new technology quickly.
• Understand interdependencies between technology, operations and business needs.
• Lead ERP training initiatives for end-users, ensuring user competency across our operations.
• Analyze requested system changes to ensure intended impact and prioritize implementation.
• Oversee the analysis, development, deployment and maintenance of solutions to business needs relating to ERP and the supporting systems to address current and future needs.
• Coordinate enhancements, upgrades, patches, and testing accordingly
• Promote Core Values.
• Contribute to and comply with United Radio's policies, procedures and quality systems.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE College degree (associates or above) in related technical discipline or equivalent practical experience. Minimum of 4 years leading a team. Participated in ERP implementations and upgrades. Previous experience as a Solution or Business Analyst preferrable. Required Skills/Abilities

• Define problems, collect data, establish facts, and draw valid conclusions
• Make suggestions and decisions based on the needs of the division.
• Excellent managerial and supervisory skills.
• Excellent organizational skills and attention to detail.
• Prioritize duties and responsibilities appropriately.
• Devote time and energy necessary to solve problems to keep United Radio operating profitably and effectively according to our standards.
• Extensive knowledge of operations and production management.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Strong understanding of mathematical concepts related to probability and statistics.

Total compensation for this role is market competitive. The anticipated salary range for this position based out of Syracuse, NY is estimated between $95,000 - $115,000 annually. The actual salary will vary based on applicant's experience, skills, and abilities, geographic location as well as other business and organizational needs. United Radio offers competitive compensation to all of its employees as well as comprehensive benefits which include: Medical, Dental, 401k, Paid-Time-Off, Holiday pay, and much more. United Radio is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.