Enterprise Operations Associate - New York Bariatric Group : Job Details

Our award-winning Bariatric Practice is based on providing exemplary customer service, while assisting patients to achieve their weight loss goals. With the support of our employees and our team of skilled bariatric surgeons, we use innovative systems to successfully get our patients on the path to improved health. We serve patients in New York, New Jersey, and Connecticut.

Every day is an opportunity to grow and provide better outcomes at every level. Whether your interests lie as medical staff, administrative, facilities, or marketing, every individual plays an important part in our success and the success of our patients. We are a fast-paced growing practice that is always looking for new talent and great employees to enhance our team.

You will serve patients daily in a multitude of ways:

Free Medical Insurance, Dental & Vision Insurance, 401k & 4% Match, Employer Paid Life and AD&D insurance, Paid Time Off and Sick Time, 7 Holidays, Career Growth & Development

The Enterprise Operations Associate role is a unique, cross-departmental role designed to train and develop future operational leaders at New York Bariatric Group and in the broader space of healthcare management/business development. This is a full-time, rotational position that offers the opportunity to gain hands-on experience across multiple departments within NYBG. While in this role, you will learn about our company (and the US healthcare industry in general) from all levels and all angles of a highly successful private surgery practice.

Over the course of approximately 4 months, associates will rotate through key parts of the organization, including:

• 1 month in our Patient Access Center (Call Center): Learn patient flow, scheduling systems, and frontline communication.
• 1 month rotating across the Roslyn Heights, Hewlett, and Farmingdale front offices (including time shadowing an office manager, a patient care concierge, and a surgical coordinator)
• month working with the cosmetics/plastic surgery department
• month across revenue cycle departments (Accounts Receivable, Financial Clearance, Credentialing, Coding, and Payment Posting)
• month working with the Marketing team
• month working in systems administration and reporting/analytics (Salesforce, EHR/PM platforms, other clinical systems)
• Per diem rotations in various clinical and non-clinical departments: Gain direct experience in surgical coordination, clinical operations, front-desk workflow, and back-office functions.

Following this rotation, the Enterprise Ops Associate will work regularly with the Enterprise Operations Team to accomplish both project-based goals and to provide additional support to any department across the organization that needs it. The ultimate goal of this position is to help you identify your areas of interest within the healthcare industry while helping drive growth and innovation for the practice. This role is a leadership pipeline opportunity that provides the framework for a path toward future management roles in a growing, private equity-backed surgical healthcare organization.

Essential Functions

Supervisory and Managerial Responsibility

Manages the accounting staff who are responsible for financial reporting, billing, collections, payroll, and budget preparation.

Education, Licensure or Certification:

• Bachelor's degree from an accredited university in biology, biostatistics, data science, health science, healthcare management, public health, statistics, or similar disciplines, or completed coursework for a pre-medical track

Specialized Knowledge, Skills & Abilities:

• An analytical mindsetcoursework or experience in software engineering, data science, or computer science is a plus
• A thirst for knowledge, specifically for healthcare in the US
• Exceptional organizational skillsthe ability to prioritize and keep multiple complex projects and tasks on track
• A self-starter mentalitysomeone who knows what questions to ask and what needs to be done even before receiving a directive
• A desire to better yourself with knowledge and advance your career by learning about the foundation of the industry

Work Environment, Conditions and Demands:

This role will require you to be on-site 5 days a week for the first 4 months. It will also require travel between the Roslyn Heights, Hewlett, and Farmingdale offices. Once the initial rotations are complete, you will have the opportunity to work remotely 1-2 days a week, responsibilities permitting.

Physical Requirements and Demands:

Regular eye-hand coordination and manual dexterity is required to operate office equipment. Prolonged periods sitting at a desk and working on a computer.