Enterprise Network Engineer - The Johns Hopkins University : Job Details

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IT@JH Networking, Telecom and Data Ctr is seeking an Enterprise Network Engineer who will collaborate with Researchers to support the needs of the Enterprise Research Network or Hornet (High Speed Research Network). Interactions are typically design meetings for requirements gathering or collaborations with their peers and sometimes end-user support. The typical customers are IT personnel, University staff and faculty. The Enterprise Network Engineer is responsible for supporting high speed connectivity to all aspects of the Enterprise. The Enterprise Network Engineer will participate in engineering design meetings and lead network projects supporting Hornet. The Enterprise Network Engineer typically works independently and receives project and support work from their manager or Network Architect; they may also receive tasks from the Service Now as incidents or requests for service.

The primary area of responsibility for this position is the research networking infrastructure (fiber/copper cabling, network equipment (recommendations, configuration, upgrading and troubleshooting), performance testing and monitoring (cacti, Cloudvision) on the Johns Hopkins Enterprise Network (MARCC, Bayview, East Baltimore, Homewood campuses). Required to travel between Bayview, Homewood & East Baltimore campuses.

Job Scope/Complexity

Position primarily focuses on moderately complex to highly complex designs for data and voice communication systems throughout the Johns Hopkins enterprise. Assignments for this position will typically involve engineering services for the entire Johns Hopkins enterprise, such as configuring/installing Internet Service Provider links, Internet2 services, engineering DWDM/Optical solutions, engineering routing solutions that span multiple campuses, and complex configuration changes that could be customer impactful across the entire enterprise (all Johns Hopkins entities: EB, BV, HW, Eastern, Keswick, Sibley, Howard County General, Suburban, APL, etc.). Position will engineer very complex designs that involve a multitude of variables, multiple vendors, and a broad customer base. Job complexity includes design/engineering/installation and overseeing large scale projects (campus wide and enterprise wide), troubleshooting complex routing and switching protocol issues, and interfacing with customers to understand needs. Typically, this job is focused on enterprise projects, so this position is expected to be able to travel throughout Maryland/DC to cover any Johns Hopkins location as required.

Specific Duties & Responsibilities

• The responsibilities listed below are typical examples of the work performed by this position.
• Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

Network Analysis & Design

• Plan large technical projects from inception to completion by using standard project planning tools to deliver successful solutions.
• Lead network planning, network architecture design and engineering by directing and guiding junior staff to ensure network projects are delivered successfully.
• Develop project planning documents by using established departmental guidelines to deliver successful projects.
• Give formal presentations on ideas, designs, plans, and/or solutions by using standard presentation tools to communicate to a variety of audiences.
• Install and configure networks from inception to completion by following standard project plans to deliver successful solutions.
• Install and configure moderate to large scale networks, including implementation and verification of connections to remote sites in a WAN by using established procedures and tools to deliver quality products to customers.
• Implement Internet connectivity (e.g., engineering of peering arrangements) supporting thousands of users by using appropriate tools to deliver service to customers.
• Implement changes by adhering to the change management policies and procedures for any given project. Communicate to all parties the nature, significance, and risk factors of the solution.
• Install, configure, and interpret results of network analyzers to proactively manage performance and identify, resolve, and prevent problems.

Technical Collaboration

• Interface successfully and positively with a broad customer base with varying degrees of technical competency by using verbal, written, and other communication tools to promote collaboration among colleagues.
• Work with researchers on the implementation of advanced networking technologies, such as Internet2 by participating in meetings, forums, seminars to provide guidance in the use of newer technologies.
• Lead collaboration efforts with school, campus, or Enterprise-wide peers on assignments.
• Mentor other staff positions such as Network Engineer I and II, Analysts, or Network Technicians by reviewing their work to give them guidance with their tasks and training in the tools to be used.
• Serve as Project Lead for Enterprise-wide assignments by following established Project Management Standards to deliver projects to customers.

On-Call Requirements

• Yes

IT@JH Networking, Telecom and Data Ctr is seeking an Enterprise Network Engineer who will collaborate with Researchers to support the needs of the Enterprise Research Network or Hornet (High Speed Research Network). Interactions are typically design meetings for requirements gathering or collaborations with their peers and sometimes end-user support. The typical customers are IT personnel, University staff and faculty. The Enterprise Network Engineer is responsible for supporting high speed connectivity to all aspects of the Enterprise. The Enterprise Network Engineer will participate in engineering design meetings and lead network projects supporting Hornet. The Enterprise Network Engineer typically works independently and receives project and support work from their manager or Network Architect; they may also receive tasks from the Service Now as incidents or requests for service.

The primary area of responsibility for this position is the research networking infrastructure (fiber/copper cabling, network equipment (recommendations, configuration, upgrading and troubleshooting), performance testing and monitoring (cacti, Cloudvision) on the Johns Hopkins Enterprise Network (MARCC, Bayview, East Baltimore, Homewood campuses). Required to travel between Bayview, Homewood & East Baltimore campuses.

Job Scope/Complexity

Position primarily focuses on moderately complex to highly complex designs for data and voice communication systems throughout the Johns Hopkins enterprise. Assignments for this position will typically involve engineering services for the entire Johns Hopkins enterprise, such as configuring/installing Internet Service Provider links, Internet2 services, engineering DWDM/Optical solutions, engineering routing solutions that span multiple campuses, and complex configuration changes that could be customer impactful across the entire enterprise (all Johns Hopkins entities: EB, BV, HW, Eastern, Keswick, Sibley, Howard County General, Suburban, APL, etc.). Position will engineer very complex designs that involve a multitude of variables, multiple vendors, and a broad customer base. Job complexity includes design/engineering/installation and overseeing large scale projects (campus wide and enterprise wide), troubleshooting complex routing and switching protocol issues, and interfacing with customers to understand needs. Typically, this job is focused on enterprise projects, so this position is expected to be able to travel throughout Maryland/DC to cover any Johns Hopkins location as required.

Specific Duties & Responsibilities

• The responsibilities listed below are typical examples of the work performed by this position.
• Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

Network Analysis & Design

• Plan large technical projects from inception to completion by using standard project planning tools to deliver successful solutions.
• Lead network planning, network architecture design and engineering by directing and guiding junior staff to ensure network projects are delivered successfully.
• Develop project planning documents by using established departmental guidelines to deliver successful projects.
• Give formal presentations on ideas, designs, plans, and/or solutions by using standard presentation tools to communicate to a variety of audiences.

Installation & Configuration

• Install and configure networks from inception to completion by following standard project plans to deliver successful solutions.
• Install and configure moderate to large scale networks, including implementation and verification of connections to remote sites in a WAN by using established procedures and tools to deliver quality products to customers.
• Implement Internet connectivity (e.g., engineering of peering arrangements) supporting thousands of users by using appropriate tools to deliver service to customers.
• Implement changes by adhering to the change management policies and procedures for any given project. Communicate to all parties the nature, significance, and risk factors of the solution.
• Install, configure, and interpret results of network analyzers to proactively manage performance and identify, resolve, and prevent problems.

Technical Collaboration

• Interface successfully and positively with a broad customer base with varying degrees of technical competency by using verbal, written, and other communication tools to promote collaboration among colleagues.
• Work with researchers on the implementation of advanced networking technologies, such as Internet2 by participating in meetings, forums, seminars to provide guidance in the use of newer technologies.
• Lead collaboration efforts with school, campus, or Enterprise-wide peers on assignments.
• Mentor other staff positions such as Network Engineer I and II, Analysts, or Network Technicians by reviewing their work to give them guidance with their tasks and training in the tools to be used.
• Serve as Project Lead for Enterprise-wide assignments by following established Project Management Standards to deliver projects to customers.

On-Call Requirements

• Yes

Minimum Qualifications

• Bachelor's Degree.
• Six years of related work experience in the area of Enterprise or Service Provider Networking.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Four-year degree with 6 years of experience in a university setting with an extensive knowledge in the following areas,
• Layer 3 technologies (BGP, OSPF, MLAG, MPLS)
• Layer 2 technologies (Spanning Tree, PoE, QoS, VoIP, VXLan)
• DWDM
• Copper Cabling, Fiber and Optics
• TCP/UDP
• IPv4 and IPv6
• DHCP
• Python, Ansible, automation

Classified Title: Enterprise Network EngineerRole/Level/Range: ATP/04/PGStarting Salary Range: $99,800 - $175,000 Annually (Commensurate w/exp)Employee group: Full TimeSchedule: Mon-Fri 8:30am-5:00pmFLSA Status:ExemptLocation: Hybrid/Homewood CampusDepartment name: IT@JH Networking, Telecom and Data CtrPersonnel area: University Administration

Total RewardsThe referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: .

Education and Experience EquivalencyPlease refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing StudiesApplicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background ChecksThe successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and InclusionThe Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodation InformationIf you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit .

Vaccine RequirementsJohns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit .

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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